In the use of computers, we will encounter various problems.Those who can not independently solve their own problems before we can turn to professional and technical personnel, or to find an experienced friend to help.But the technical staff can not be around all the time, that there is no other way to get technical help with?
Microsoft has long been built at a Windows XP remote assistance tools through the network: "Remote Desktop Connection."Remote Desktop Connection is installed we can control other Windows XP, Windows 2000 or Windows Server 2003 computer.The client computer, select: Start | All Programs | Accessories | Communications | Remote Desktop Connection dialog box pops up, type in your computer's connection to the remote IP address (see Figure 1).If the person allows you to connect, then it can control the other system, just like you are sitting in front of the computer operating the other side the other side of the keyboard and mouse as the computer.
Figure 1 remote desktop connection
In contrast, we can also set Windows XP so that others can remotely control our computers.In the "My Computer" right click and select "Properties" and then in the pop-up dialog box, select "Remote" and then select the "Remote Desktop" (as shown), and then select the "Select Remote Users," in which the inputcan access the user name.So that other users can remotely control your computer remotely to help you solve the problem.
Figure 2 Open Remote Desktop
Remote connection to Windows XP, from the technical staff allows us to get Remote Assistance and friends, these users can within the time allowed you to control your computer remotely and all their actions are under your surveillance.Of course, in order to get remote assistance you need to open the firewall on the network port 3389.