Process management in China has many years of development, but is still often referred to the urgent needs of business processes, there is little discussion of what kind of business to the implementation of process management, process management itself or in other words what is required for enterprise . Personally think that not all firms engage in process management, for example, small-scale traditional industries in the family business, their biggest task is how cruel the red sea create their own sky, this time business is often needed is indomitable drive and unwavering belief in centralized and authoritarian decision-making method is more suitable for its development.
All the work is not suitable for process management, such as some major issues, emergency decision-making, some sudden and major issues are not expected to occur and the end and accurate forecast, if the process control and level of thinking decision-making if you lose or miss the best opportunity to save time. Of course, process management or for all routine business affairs have, but it is on the enterprise's management infrastructure, human capacity, corporate culture and management practices such as have some of the requirements.
Process management and business relationship between the environment
We usually regard the focus on "how in the end" as well. For example, many mentioned process management, probability, the question asked is "How to sort out the implementation process?" "How to do process improvement?" "How do colleagues recognize the value of process management" and so on. Of course, these issues were raised very right, very direct, but how come so many operations process management problem?
Clarify process management and enterprise and the environment than to address specific process issues are more important. Because many problems are created, then why can not solve, not because of process management personnel do not work hard, but because there is no suitable business environment. Of course, you can adhere to the "everything becomes possible", but the brutal reality is that the business environment all the time restricted the development of process management. Give a very straightforward example, if your boss that the process management worthless, even if how hard you try, process management, the fate of this company has basically been doomed. You want to change the boss's idea is not impossible, but generally very difficult.
Business development stage and process management
Because of the different stages of enterprise development, the company's development focus is different, so concerned about the degree of process management is not the same. Such as general in the early days of business, more attention to marketing and back-office functions as simple as possible departments, so for this period, companies are generally not concerned with process management. Currently the general start-up type or size of very small businesses still do not have workflow management Kong is the most favorable evidence. With the development of enterprises, access to the rapid development stage, with the growing enterprise branch offices, more and more complex organizational structure, the company gradually discovered the norms within the operations and increasing efficiency on the agenda, so the company had a process to management needs. No doubt, in this business environment, process management direction will be very clear, resources are also abundant, the general effect will be relatively clear.
High-level understanding of the process management
Process management in the end do? Seemingly very simple question, doubt is not uncommon. The reason why process management personnel do not know what to do with senior management position related to the process. High-level workflow management post often given requirement is very vague. Some people may think, this is not a problem, process management responsibilities is to do the post process management ah. In actual fact, enterprises are setting process management posts, are all the direct purpose and location, if you are to grasp the position, in such an environment to do business process management, is simply not possible. Therefore, the process management process management company first, rather than the individual process management. Some enterprises is positioned on the process management system for file version control, and some companies want to do some optimization project of this post, some companies hope that this post is to help company regularly doing the inspection process under control risk, some companies may not really be too immediate purpose of this position is tentatively set, just make a macro request has no direct demands as to how to do. Therefore, as process management personnel should continue to tap the demand for high-level Caixing. If the business process management level position on the system management, then you want to check the implementation process or the audit process is simply "digging its own grave." This is not to scare you, this is the fact that you have to recognize.
In addition, process management post in the enterprise organizational structure in place, can also explain the importance of this issue. For instance, some companies set up in the IT sector, some companies set up in HR, some companies set up in strategic planning, some companies set up in the General Manager's Office, while others are a separate department. Process management in the enterprise organizational structure in place, well expressed in the company leadership position on the process management, process management is also essential to determine the role and focus of the work post. For example, in IT departments, process management is to do business post more demand-side E of the work; in strategic planning, leadership may wish to post process management can play an important role in the strategic ground. And so on.
On the continued high level support for process management, process management is basically the ease of implementation is proportional to the enterprise; high-level understanding of the depth of the process management, process management can play basically the ultimate value is proportional to.
The nature of business and processes and process management
Process management is not snake oil. In theory, every business process management needs, this is definitely not wrong. However, different business process management expertise to support the needs and urgency degrees are different. Relatively speaking, the process of internal operational efficiency and risk control in the enterprise business model in the higher importance, the more important the role of process management. Such as the financial industry are very strict risk control process, then the process management in such enterprises to survive more easily, and process management can focus on internal control aspects. For some ideas based companies, the requirements of the process is not so obvious, at least not the first element. In addition, the processes and flexible at times do not directly proportional, so the market demands a very flexible business process management in general are not high, this can also be from end to end marketing, most companies rarely documented process can be seen . Another example is the strategic process generally later than the other end to end process of writing, but also for this reason, because the core of the strategic process is not standard procedure, but the leadership of the company's positioning and touch-sensitive industries, there is a word "strategy are the boss the head of "generally is meant.
Quality and process management, enterprise management
Even if the above factors are favorable for the process management relations. But there is another factor to decide whether you really have to play enough to the value of this factor is the quality of integrated enterprise management. For example, a team collaboration is difficult to make a bad process management company, since process management is an "issue instead of people," the art of management, if you always position itself, no way to process management work well Expand. Moreover, the process management in all the management module is the role of organizer of a series, such as HR performance management in close coordination with process performance, HR organization and management can optimize the overall framework for process design, strategic management direction for process management and so on. Therefore, if the company can not really get all the modules with practical support and co-ordination process management can not rely on "See Me" success.