Knowledge become garbage enterprises need a "portal"
First, the knowledge imbalance between supply and demand, expectations vary.
For example, just to continue to expand business knowledge, hopes people learn a lot of new knowledge, new knowledge does not need to ask why employees; or create a lot of companies want employees to share, but not for staff to lift the threat of a sense of sharing knowledge, and make knowledge managementencountered great obstacles to the promotion.
Second, obsolete, not in real time to convey knowledge.
Knowledge of the benefits is time-sensitive.But "time" is defined, refers to the time users need, not the information itself occurred.News and history has its value, but when users need access to certain information under certain conditions, but not real-time response to him complete information, the effect of knowledge transfer will be greatly reduced.
Third, you can not solve practical problems or effective.
Content in the knowledge base of workers at work if you can not produce real help to solve a specific problem, or assist in decision support, even with more information, at best, only play the role of the library Bale.
Fourth, the situation is not correct, incorrect form.
R & D-based and marketing-oriented enterprises, need to gather information and knowledge development course to be different; the rapid development of the enterprise, and organized the burden of the enterprises, which should use the knowledge transfer methods vary.Knowledge, newsletters, discussion boards, document libraries, e-Learning tools such as knowledge of different content, also have different fields of application and application timing.
Fifth, the transfer to the wrong person.
Production, marketing, human resources, research and development, finance and other business functions or projects of the members, the demand for knowledge and of course different.Absolutely can not meet all the needs of specific knowledge, should be limited in scope, limited functionality, the provide the most complete content.And that is why the recent enterprise information portal (EIP Enterprise Information Portal) and knowledge management systems so inseparable reasons.
Sixth, the use of low knowledge base.
No matter how well you think is close, just how to build full, without a user to join in the Knowledge Base to no value at all.
Seventh, can not be effective diffusion, dissemination and sharing.
E-business knowledge will be the ultimate goal is to quickly spread, disseminate, share and enjoy its economic benefits.If you just want to record and store documents and files in the past, then you should only really need document management functionality only.
These are AMTeam.org from the "China Business" in a report.Is a modern business management plus information technology, business process and management of the enterprise is no longer a thing of two dimensions, but must mix together.Age of the Internet, companies borrowed the Internet to complete the full collaborative business, so should not only consider their own, but also consider a series of connections with external integration.Information technology in your business process, you will encounter the following problems:
1. Enterprise between employees, customers and partners and between the various forms of information exchange needs, and how the simplest way to provide information internally and externally?
2. The company of many different departments and employees with large amounts of data, how to know the different characteristics of their data and appropriate information to those most in need?
3. How to integrate enterprise to enterprise customers and partner network resources come from?
4. Enterprise applications and complex workflow, how to make your employees no longer spend their time and energy do not create value in the cost center?
5. The face of all kinds of knowledge resources, how to make your employees find and use these resources effectively?
These problems is through the introduction of enterprise information portal to solve, according to the problem listed above, we can imagine and describe the enterprise portal:
First, the enterprise portal has been beyond the traditional concept of management information systems, but also over the ordinary meaning of the site, it is the corporate management information systems and e-commerce applications with two points.Business knowledge and information on the diffusion rate of demand growth and generation enterprise portal concept is the main driving force.Enterprise portal technology will promote the information technology revolution has entered a new phase.
Second, is the only enterprise portal features, integration, personalization and integrity.It is with these new enterprise portal features, have a vitality.Where: is the unique business requirements, but also the significance of the portal; integration is realistic conditions, reflects the continuity of business operations; individual is the customer's preferences, but also the vitality of enterprise portal; and integrity of theis a high-level business requirements for information.
Third, the portal is the portal, companies can use as a tool to serve the basic objectives of the enterprise.Any forest for the trees, from the practical needs of the blind development is undesirable.Of course, the goal here refers to the long-term business goals, the short term, the effect of the implementation of enterprise portal is not necessarily immediate, short-term profitability and business is likely to run counter to the goal.
Fourth, the concept of enterprise portal is still to be expanded, to be improved.And other similar new concept of IT industry in this emerging field, there is no ready-made "Dictionary", on the understanding of the concept are dynamic.
With the development of electronic commerce, "portal" has become an important new component of the office environment.However, there is no industry-accepted "portal standards", it is difficult to "gateway" to the next exact definition.Despite this, we can follow the actual enterprise portal applications, it would initially be divided into three categories, namely, information portals, knowledge portals and application portals.AMTeam.org below to give you a brief introduction:
An enterprise information portal
Enterprise Information Portal (Enterprise Information Portal, EIP) for people's basic role is to provide corporate information, it emphasizes on the structured and unstructured data collection, access, management, and seamless integration.Such portals must provide data query, analysis, reporting and other basic functions, employees, partners, customers, suppliers, enterprise information portal to pass through easily access the information they need
For visitors, the Enterprise Information Portal provides a single access to the entrance, all visitors are available through the portal to personalize information and services, you can quickly understand the business-related information; to enterprises, the information portal is both aThe window display business can also be seamlessly integrated enterprise content, business, communities, dynamically publish is stored in a variety of internal and external information, but also to support the online virtual community, visitors can discuss with each other andexchange information.
In the current enterprise portal applications, enterprise information portal is relatively accepted.In practice, the enterprises to establish a corporate Web site can be counted as a prototype enterprise information portal.
2 Enterprise Knowledge Portal
Enterprise Knowledge Portal (Enterprise Knowledge Portal, EKP) is the daily work of employees involved in the topic content of the "headquarters", employees can easily understand it today, the latest news, today's job content, required to complete these tasksknowledge.Through the enterprise knowledge portal, any employee can work in real time with other members of the team to get in touch, find experts who can help or fast connection to the relevant portal.It is obvious that the use of enterprise knowledge portals targeted employees, it can greatly enhance the establishment and use of enterprise-wide knowledge sharing and thus improve the work efficiency of employees.
Of course, the enterprise knowledge portal should also have the information collection, sorting, refining the features that can be classified on the existing knowledge to build business knowledge and to update the knowledge base content.At present, some advice, service companies have started to build enterprise knowledge portal.
3 Enterprise Application Portal
Enterprise Application Portal (Enterprise Application Portal, EAP) is actually a business process integration.Its business processes and enterprise applications to the core, the business process application modules with different functions integrated through the portal technology.In a sense, we can apply the enterprise portal as an integrated enterprise information system interface, employees and partners can access the enterprise application portal application systems for mobile office, online transactions.
Although the above three types of portal applications to meet different needs, but the complexity of enterprise information systems with the increase, more and more of the above three types of enterprise portals need to be able to organically integrate general-purpose enterprise portal.Defined by IDC, the enterprise portal should be universal with the visitors to the different roles, allowing it access to the appropriate intranet applications and information resources.In addition, the enterprise portal also offers advanced search capabilities, content syndication capabilities, directory services, security, application / process / data integration, collaboration support, knowledge acquisition, system integration services around the table a variety of functions.To employees, customers, partners, suppliers provide a virtual workplace.
What is needed is a business for enterprises to organize, search and access valuable information real solution, through the Internet and Intranet, to achieve the enterprise, the enterprise and between enterprises, and enterprises with the end of the business integration between customers."Gateway" will enable enterprises of all types of users, including internal employees, partners, suppliers and customers to provide personalized information search, access and analysis capabilities to help them through the effective use of enterprise information assets to make the mostBest of business analysis and decision making.