* How to apply for business mail.
1) How to buy companies in the resource mailbox?
Please login member system - mainframes - Mail application, you can submit applications.
(2) how to apply for mail host gift?
No other applications open at the same time hosting company supplied mailbox will be opened at the same time.
* E-mail use.
(1) How to Log-mail:
After successful application Mail, you host the system in our company business - mainframe operations list (Gouxuan "product" in the business post office) Click on the search results in the domain, both pop-up window, the password of your business and the use of post office information, domain name resolution into effect, you can access mail. your domain name into the "corporate e-mail center", with the system postmaster shows the default administrator account user name and password, login to your corporate mailbox.
(2) How to set up a new account:
Permission to use the successful landing enterprise postmaster mailbox, click on the first list on the left - Domain Management. In the "Add Domain Users" Office and fill out your account information, then click on "Add User" button.
Note: E-mail the other features, please refer to: Mail User Manual
In addition, the resources businesses offer trial services offices, please click on: Online Trial E-mail (trial account: postmaster@xmzzy.com Password: 123456)
* E-mail client settings (oe and foxmail, netscape)
outlook set as follows:
(1) Open Outlook, click on "Tools "-->" Account "-->" Add "-->" mail";
(2) The input display name, click "Next."
(3) Enter your e-mail address;
(4) Click "Next" in the Incoming mail server (POP3) and send outgoing mail server (SMTP) is set to: mail. Your domain name.
(5) Enter the mail account and corresponding password.
Note: The account name email address to fill the full name of the form xxxx @ your domain name, mail your password to your E-mail the password is set;
(6) Click "Next" to complete the set.
(7) As in the resource-mail is the use of SMTP authentication, please be sure to pay attention to: set a good account selected, choose "Tools -> Account -> Properties -> Server" -> send a mail server item select the "My server requires authentication" to normal letters.
Please note:
Prepared to receive the server (POP3): pop3.yourdomain.com
Write server (SMTP): smtp.yourdomain.com
Account Name: yourname@yourdomain.com (Note: enter e-mail address should be the full name)
Password :******
Select the "My server requires authentication."
Foxmail settings in methods and outlook of a similar, more than the same note set note.
* I have an application in the enterprise resource mailbox has been opened, but now want to change to another domain, what steps should I apply?
(1) send a fax to the resource, include your member name in the resources, the original E-mail domain name, to change the corporate email domain name, your contact information, along with confirmation of your identity (for example, did you registered name of a company, please affix the official seal; if you are an individual application, please attach a copy of your ID card).
(2) online referral. Submitted specific ways: through the Member ID and password to log in resources, the right landing page www.zzy.cn member system -> click function menu described in the troubleshooting of your business requirements (that is to be changed in the domain E-mail change operations, the original E-mail domain name, new domain name business mail, business mail type), we close the business after you submit an application, will help you to complete as soon as possible.
Notes:
(1) submitted in troubleshooting, please note that in 1-2 business days processing results back online view administrator.
Effect of time: 1-2 business days after receipt by fax to be completed conversion work.
(1) replace the mailbox you submitted before the suffix, must put the letters in your mailbox before the full backup to local, as re-replacement equivalent to your mailbox after opening a new mailbox, the mailbox will delete all the letters, in order to to avoid unnecessary loss to you, please back up ahead of time.
* E-mail to manage your password?
(1) How to retrieve your password?
1) Web site back: landing WEB interface (in the browser, enter mail. Your domain name) click on "Forgot Password" follow the prompts to retrieve. Note: Only your corporate mail management interface - "Personal Settings" - "Password Settings" Office and fill out the conditions for possible recover password retrieve password, otherwise this function is invalid;
2) On-line issue to the back: through the resource page (www.zzy.cn) login member system - Troubleshooting in the online submission to be processed back the administrator password to you.
(2) How management (modify) your password?
1) modify the domain users by the administrator postmaster password: Login WEB interface (in the browser, enter mail. Your domain name) click on the "Mail Domain Management" -> "Show User List" -> choose to modify the password - > the password changes.
2) domain user changes the password (including the administrator mailbox): landing WEB interface (in the browser, enter mail. Your domain name) click on the "personal settings" -> "Password Settings" to change your password at any time.
* On what needs attention password?
For your network security, you pay more attention to the protection of the host and mailbox password. Recommends that you:
(1) Do not tell anyone the password easily.
(2) the password recorded in the appropriate notebook so that after several revisions forget.
(3) often changes the password.
(4) not to existing words as passwords, easily guessed.
(5) Do not simply use your own birthday or your spouse, child's birthday as the password. They are also easy to guess you are familiar with. They should be combined with a single word, so not only easy to remember, and very confidential.
Why can not I enter the 8383 free mail management interface?
(1) You can not Web to mailbox management.
IE browser, the path was needed to complete http://mail.yourdomain.com:8383/, otherwise it will report a syntax error, because you are "root" - mail administrator for mailbox management, users can delete the other open the mailbox and change the password, you should pay attention when in operation do not delete the mailbox is being used and be sure to remember the revised password. If you do not own resume, please fax to the Technical Department of the password initialization.
(2) to establish your own mailbox can not be in the browser login issue
"Root" - mail administrator to create a user mailbox when you select "Allow Web access" - allows web access, but it has been established in your mailbox and the password is correct the situation.
* E-mail Why do I always lose the letter?
Users reflects the fact that Ge Jitian mail suddenly disappear, between this issue, I remind users to pay attention to the Secretary, in dealing with this issue in addition to using normal inspection methods, but also pay attention to the user's personal settings in the room alarm lines settings.
This user mailbox as the following information: Mail the total space is 15M, has been used 6M, can properly prepared to receive. However, the spatial-mail alert line set size: 4.6M, and the alarm time is 72 hours (this is the system default), although the email space for large customers, but the actual volume of space over the alarm line to set the size of the This system will automatically clear the message in accordance with the alarm time, so users mistake the message is lost.
* I use the corporate mail attachments are received, when the Chinese name, right click save as, why is the Chinese name becomes garbled?
Chinese name attachment file name garbled when Save is IE encoding problem, you download the Chinese name in the file select Save will have this problem.
Save Target As to download attachment is to do, we provide an attachment download (on the right side of the display attachment), use the file name will not change.
If you must right-click Save As, then, try this: Open IE>> Tools>> INTERNET Options>> Advanced>> to (always send UTF-8 URL) tag in front of Komagari cancel>> OK then test.
• How to send a message to multiple persons?
Sending a message to multiple people, you can "To" column more than a complete mailing address, the middle with a semicolon or a comma. You can also copy and Bcc fields in a complete multiple e-mail address.
• How to reject spam?
You can enable e-mail filtering, enter the "Mailbox Management - e-mail filtering", will reject the email address you want added to the rejection list; or a new filter, by setting the number of filtering options, you can successfully reject junk e-mail, from the pain of its interference.
* Confirm password is correct, why can not access mail through the WEB interface?
1, make sure the user name correct letter case;
2, make sure your password is correct the case of letters.
If still unable to access our company please contact technical support.
* E-mail support provided by what means sending and receiving mail?
The resources of corporate mail support WEB, POP, IMAP receive and send mail
* What are the requirements for E-mail your password?
Set mailbox password, should follow the following principles:
Length should be 3-8 spaces
Password the first letter should be
For safety considerations, the password should be composed from the letters and numbers
• In Outlook Express, FoxMail software settings such as transceiver Notes mailbox?
Account name or login name Department should fill in your full E-MAIL address
The "My server requires authentication" option is selected
* Set the software to send and receive mail letter, the recipient server and outgoing mail server should be how to fill in?
Enterprise post office set to:
Write server: pop3. Your domain name
Outgoing mail server: smtp. Your domain name
Free post office set to:
Write server: mail. Your domain name
Outgoing Server: mail. Your domain name
Why I sent another e-mail will be returned?
Bounce for many reasons, network connection is lost, the other mailbox is full, the other mail server fails, the other mail server refused to accept all give rise to bounce. If you receive a return letter, please return the letter of the first letter forwarded to our technical support mail, e-mail by our engineers to analyze the content according to the letter the reasons for retirement and help you out.
* Why do I properly prepared to receive, but my method will send the message?
This occurs usually because you do not set the authentication result, please enter your e-mail of recipient software will account property "My server requires authentication" can be selected.
If there is a large letter and received no down shall we do?
E-mail:
You can mail. Your domain name, log into your web mail to read or delete the letter.
Free Mail:
You can http://mail. Your domain: 8383 /, log into your web mail to read or delete the letter.
• The mailbox management interface to add or delete mail accounts long after the entry into force?
Effective immediately.
* It can define the size of each mailbox user space?
E-mail:
E-mail management interface by setting their own space the size of each mailbox.
Free Mail:
Can not customize the default size of each mailbox space 10M. For custom sizes please purchase corporate offices.