Sudden snowstorm, so that half of China to a standstill.Communications, electricity, transportation interruption, lack of timely supply of raw materials, production and marketing can not normal ... ... affect people's lives, many companies have suffered huge losses.Only the direct economic loss of the communications industry reached 700 million yuan, and the other according to the latest statistics: The country due to snowstorm caused a direct economic loss reached 111.1 billion yuan, and this number is constantly increasing.
Whether natural or man-made disasters, when disaster strikes, companies how to effectively deal with, but not helpless, it is indeed worthy of our reflection.Information technology applications in the past, we investigate the financial industry is the largest disaster recovery management, because of the financial industry, high dependence on IT, IT risk the most, but today, we must clearly realize that this topic is necessary to prevent disasterextended to a larger scale, should arouse the concern of all walks of life.So IT can do?
Crisis of the early
May 31, 2007, the domestic well-known Conway Conway Group's production plant in Fuzhou, the staff of Electronic operator error, severe fires, although most of the production line has not been affected, but most of the stock destroyed, the fire that the group accountsface the loss of 2.2 billion.June 4, the stock after a brief resumption of trading again after a few days suspension, the stock slumped all the way, the biggest drop of 17.18%, half-day closing at 3.05 Hong Kong dollars, or 14.08%, the stock market has fallen by one day to several hundred million ten.
The stock market plummeted, on behalf of investors can quickly get rid of the Conway Fire Shadow Electronics skepticism, with fiscal 2006 profit of Conway, the entire group compared with 160 million yuan, fire losses can be described as enormous.And, because most of the burned inventory, on-time delivery is unlikely the original order, which will face more compensation from the manufacturer and so on.In addition, the plant burned down, showing just a fire, it is caused by a series of chain reactions.
Conway Group Co., Ltd. was founded in 1997, is a research and development, manufacturing and sales of high-tech enterprises.Our main products are mobile phone batteries, battery chargers, laptop batteries, digital camera (camera) battery, mobile DVD batteries.With the year 2000, the rapid growth of China's mobile phone market, Conway also nearly 50% of the company's growth rate increased year by year, and is such an established brand-name enterprises in China ten years, but because this is facing great danger of fire.
The same occurred in early 2008, Hunan, Anhui and other regions continued to a wide range of low temperature, rain, snow and freezing weather extremes, resulting in energy, electricity and transport situation is very serious, many enterprises lack of timely replenishment of raw materials, power supply,production and marketing of products can not be so clear that natural disasters, weather, the region's businesses have been dragged into a dangerous situation.
Whether facing a natural disaster or man-made disaster, China's manufacturing enterprises face of disaster, can respond effectively, has become a huge challenge for these companies.
Break the critical situation
After the fire, Conway Group executives did not allow the situation to further expand, but rather a series of measures, since Conway is a Hong Kong-listed electronics company, in order to avoid further decline in the company's stock, the first is to stabilize the stock market, in order to maintain investorsThe group's support and understanding, although the first half of 2007 performance loss, but still an interim dividend and announcement stressed the Group has sufficient cash flow, enough to cope with future development.
As stocks fell, and the production capacity of damaged part of the OEM OEM goods can not be delivered on time, and Conway, like most electronic OEM Sanyo, Sony Ericsson and other well-known electronics manufacturers can not be delivered on time to face the risk of claims by the order.Therefore, the company chairman Geng met with key customers and other senior person made it clear that the reasons for delay in delivery, and commitment to the Group will give priority to resources for these customers to do the appropriate configuration, a month before the fire can be restored to production scale.
In addition, because stock Conway Group has insured million yuan, the fire occurred, the first report to the insurance company, Pacific Property Insurance underwriting side Fujian Branch survey of relevant personnel rushed to the scene, the two sides negotiated jointly commissioned the LawPenny Insurance Assessment Companies survey of the accident loss adjusters.
Again, the internal staff management of the Group in order to stabilize mood, chairman Geng Haoxuan cause of the fire affected the cloth as part of the business group, so management of the way through a voluntary pay cut bear this responsibility, president of the year pay 30%while the other half of the chief executive 10% pay cut.
By - Inspection Reference
Chinese old saying, "Juan and the perilous situation," the rapid development of enterprises in the process, tend to pay more attention to products, markets, and for the existence of the business risks are often not prepared to deal with the internal preparations, and if the death of the sheep, prison anddid not make good, the business enterprise for many years on this effort may be burned, Conway Group launched a series of initiatives in the disaster were rewarded.
The company's stock market risk has been further resolved, the stock decline to a certain ease.The risk of listed companies more often than non-listed companies, the stock fell rapidly, would mean that the company has the possibility of delisting, but before the associated capital market development, the formulation of all development planning will also be impossible.Moreover, Conway E further explained with concrete actions their ample cash flow, at the end of 2007 the price of Youyi 240 million yuan to acquire another business, an industry ranked second, it will also further enhance the investorsconfidence, although the company's stock remains at low level, but many agencies are optimistic about the prospects for the future development of electronic Conway, have given the holdings of the suggestions.
In addition, because key customers have been understanding and support, so do not delay in delivery caused by the customer to make significant compensation, but also to further resolve the Conway Group, the risk of continued deterioration of cash flow, cash flow for any one enterprise, are obviously significantsignificant cash flow cut off, companies will be completely reached a dead end, the occasion of the disaster can be seen in time to get the supply chain partners on the understanding and support is essential.
Before the disaster, Conway Pacific Insurance Group, as had been insured, and the key is well-known Conway electronics and IT companies cooperate in the implementation of Digital China before a complete ERP system.Therefore, immediately after the fire into the accounting procedures, is because of improved ERP system, all inventory data has been approved by the company Luo pence.In the end of September 2007 Pacific Property Insurance Fujian Branch determined the amount of 52.208 million yuan of the debts, Conway Group President Wang Rui by this feeling to the "experience based on the insurance sector, involving such a large amount of the debts are often not impossible one to two yearscomplete the claim, and the system has been related from the accurate data, as set loss to accelerate the favorable evidence, even more gratifying that the data in these systems have been consistent with several parties recognized authority. "and apparently thislarge sums of insurance payments processing speed, and efficiency of electronic Conway also evident.
Conway Group senior voluntary pay cut, but also to re-gather together the company's employees played a role in the disaster, employees are often thought of facing the collapse of the enterprise at any time, as early as do intend, therefore, timely to publish an internal disasterimpact, and management take the lead in enhancing the confidence in the future staff of the enterprise is extremely important, after all, talent is the most important resource, no matter to what extent modern enterprise, the same can not be if no one is up and running.
After this series of initiatives, Conway E rapidly from the shadow of the fire to get out and continue to stabilize the industry's top spot in mobile phone batteries, Block, and Conway, the success of electronic response to the fire for other Chinese enterprises that havean important reference.
(To safeguard the interests of business parties, Conway and the Conway group of people called the virtual electronic and title, the text event as a true event)
ERP for companies in the disaster of winter spring feeling
Shandong Huasheng Zhongtian Machinery Co., Ltd. Vice President Wang Shengyong
Modern enterprises are faced with rapidly changing business environment, every responsible entrepreneurs, most of the day, like walking on thin ice.
Corporate internal and external business environment together form the so-called all "resources", as "resources" does not control or side effects, "resources" to be called "disaster", see "Resources" can be transformed into each other, which also led tofaced by business complex internal and external factors.Some managers are often emotion to: Man proposes, God disposes, plans always do not change quickly.
Business reasons for the difficulties are not limited to this, outside of force majeure is often even greater blow to the enterprise, and sometimes even fatal, to the lack of third party use of resources is not necessarily in the usual arouse sufficient attention.The beginning of 2008, the "natural disaster" for all to see, the South provinces and cities to be rain, snow, freezing weather, repeated harassment, causing direct economic losses far more than one hundred billion yuan.
The face of unexpected natural disasters, many production operations are subject to varying degrees, lack of awareness in which the safety stock, raw materials and they do not get time to add, cut a large area caused by various manufacturers to become a common challenge facing.Even now barely started, but the company had orders for delivery on dragged the reputation of the enterprise, capital flow, etc., causing a great impact.In the economic globalization, China's manufacturing enterprises from the domestic supply chain has long been extended even to foreign countries, control of resources and capacity utilization, a business challenge.
Catastrophe strikes will stimulate people's nerves, and smart entrepreneurs do a rainy day, long into the vision of uncontrollable factors.After the difficulties, not complaining, but the first time to consider how to minimize the loss of business, the current focus of the case are presented to surprise some "order", in a timely manner, "notes" customer, all these responses areis very effective.The ERP, apparently also the implementation of these measures can be the best means.
Use system data at a glance, and ordered to produce only the most basic requirements, information to provide a sound planning functions for the production planning and change management in the face of this contradiction, you can get from the production and operation of the computer system of theaccurate data entry, security, inventory of materials sufficient to enable enterprises to survive."Act of God" is short, the disaster will not break the chain of supply and demand business, disaster recovery can be rapid within a short time, it is valuable.Maintaining an army for a thousand days, military forces while, at any time to prepare contingency plans can not be overemphasized.More in hard times, and smooth production and operation can commence normal operation even more valuable, which fully highlights the power of information technology.
Relentless snow, information love.Can do it with confidence, orderly response to "mutation" is a sign of mature enterprise management.For manufacturing enterprises, information systems and then there is nothing more important than the ERP, inventory and reasonable information to enable enterprises to formulate a reasonable plan to help companies tide over difficulties.The more successful companies implementing ERP, but also in normal times the system based on ERP platform, to maximize the capacity and meet customer needs.
Stormy days are past, I believe the disaster area who have applied manufacturing ERP system will be the owner of the Spring Festival flies more "stable" more, management level, so that they feel the disaster ahead of winter in the spring.
Lifeguard business disaster
Li Nan / text
Spring Festival, Zhuzhou Smelter Group (600961.SH) has issued a public notice, because once in 50 years in Hunan suffered long-term impact of freezing weather, power supply facilities damaged, leading to power shortage.Zhuzhou Smelter Group on January 29, 2008 temporarily halt production of the main production system.And it is not the first listed company discontinued due to inclement weather freezing, and after, Xiangtan Electrochemical (002125.SZ), Chenzhou Mining (002155.SZ), the six chemicals (600470.SH) and other companies have announced cut-offcut announcement.
For businesses, the storm caused widespread disruption to traffic, including many listed companies, including manufacturers brought discontinued, overstock, orders could not be delivered as a consequence, early in February of a statistical data show that the direct economicloss of over one hundred billion yuan, Disregarding disaster on the overall impact of China's economy aside, this series of disasters, for manufacturing enterprises to bring about? how to deal with these companies?
Respond to disasters, most people's point of view, that is, burn, because the recovery from natural disasters have to spend a lot of money, manpower and financial resources.After the snowstorm warning to us is, "no doubt, anti-risk ability should be important to improve the next point of business." Guangzhou, a long-term business in the ERP project manager out that "in our most of the company's client listall manufacturers, for them, to enhance information systems to improve the process is the most effective way. "
Words are clearly not without reason, Conway case electrons can recover quickly from the fire is the key, the end of September 2007, Pacific Property Insurance Conway Fujian Branch identified electronic 52.208 million yuan to pay the claim paid.The loss so fast speed and Conway electronic implementation of a complete ERP system is closely related to improved information systems for Conway, electronic fire and quickly into the accounting procedures, so that all inventory data in a timely manner for approval.
This is also the one hand that is not only just spend a lot of manpower and resources, from IT management perspective how to deal with corporate disaster, is the next high ground.Improve internal IT governance, the internal business processes more efficient, but also you can always update the important business-related data, even if there is sudden, but also ready to respond, as soon as possible response options.
The snow around the Spring Festival in 2008, affected by disaster enterprises have ceased production, inventory, poor sales, etc., are the side tells us that the use of IT technologies (such as how to solve the power-off network, communication delay and other issues) for informationconstruction, enabling enterprises to respond to any emergency may arise, to adapt to change at any time in the living environment.I believe that many companies in this regard 'IT governance' new starting point of the Long March.
And how in the Long March in each step, every enterprise has its own way.For large enterprises, set up a 'Disaster Response Center' is a good choice, large enterprises have the financial resources and ability to do such a disaster response program.At the same time, domestic enterprises can learn from the practice of foreign disaster response is now, by "outsourcing" program to deal with unexpected disasters, business resources and other assets can be outsourced to select a "disaster recovery center," after a disaster when the enterprise, the enterprisecan be easily configured in accordance with pre-defined recovery operations and processes.This form of outsourcing enterprises in foreign countries is a trend.
Addition to technical aspects of the global and in addition, enterprises should consider when disaster strikes, employees of the emergency response capacity.Therefore, enterprises should first simulated disaster scenario on the organization, processes, etc. are considered and detailed arrangements in advance, otherwise, when the disaster actually occurs will be too late to deal with.
To respond to rapidly changing business environment for the survival, in the business trying to find their own "Lifeguard", the need to learn from the beginning to deploy to all the "bad things" occur in a controlled, which is looking for "lifeguard" the fundamental significance.
After the implementation of information system disasters and risk prevention
Digital China Management Systems Limited Deputy General Manager Liang Jingru Northern Division
Conway electronics from the case can be seen that complete data for the enterprise business to reduce disaster losses played a role.
One example is the revelation given to us in addition to internal information systems to provide information and support to management, but also can provide real data for the external reference, can effectively hedge against risk.In this case, Conway E can be the first time fire information to insurance companies.ERP customers in the more common, such as the quality and supplier disputes arising from the purchase ERP quality test results, records and found evidence of the lawsuit to avoid the occurrence of handling the accounts of listed companies, ERPcan provide fast and accurate historical data, which also helped a number of listed companies busy.
An edge in the information at the same time, companies should always think about the risks of information itself.Information is everywhere in modern society.Outside the enterprise in real reality, the computer system at the same time there is a virtual enterprise, as stated above, the enterprise that can provide the necessary information, but in Enables notification for informational system, business risk also the transfer,it is necessary to recognize the risk after the implementation of information and then identify the risks in the risk based on the analysis of the probability of occurrence, may cause the loss of priority in accordance with the risk of development of risk prevention and prevention system.
Why do enterprise information systems in the face after the implementation of information greater risk? First, before the implementation of information systems, data distributed storage, such as different departments have different data or the same data, most of them are paper documents.When the information system implemented, and consistent data set, the same data is shared by various departments in the efficient same time, if the destruction of the data at this time, the enterprise suffered losses will be greater.
Again, after the implementation of information systems brought about by the sharing of information security risk of information leakage, information systems through the effective protection of rights of access to information people need to demand access to information, should be said that the information than the original more secure lock in the closet.But the distribution of competences and institutional mechanisms for the refinement of the requirements of higher authority or password incorrectly authorized the risk of mismanagement of information technology to become one of the typical risk.(Also after the implementation of information systems, including hardware, network dependent, so that the hardware and networks from the ever-present threat, antivirus, firewall settings and other measures as necessary.)
In short, the information system is different from the hand to bring the risk of the times, according to these characteristics before the occurrence of the risk analysis, early warning and prevention system is particularly important.
The way in responding to information security, except the above mentioned conventional firewall and antivirus software, but also includes the following aspects:
First, the data should be established within the enterprise backup and data storage system.
After the business information on the highest risk of data loss, the higher the probability of risk occurrence.Means that information is lost because of data loss, making the basis of accounts and decision-making will be distorted.The system should be required to regularly back up data, comprehensive and reliable data backup, data storage is secure.
Second, should establish emergency response mechanism and the recovery after the procedure.
Before the onset of the disaster and risk, should be a good emergency recovery steps prior exercise, like fire, like a fire drill, set up emergency information systems should be restored system.Then the recovery system in accordance with pre-exercise, accurately record the actual situation encountered dealing with the experience and lessons, such as a sudden power failure, network outages, virus attacks and so on.I remember years ago I worked in a joint venture, the company headquarters from abroad bring specialized information requirements and risk prevention system is a Big thick, companies drill in accordance with each of these systems.In that time, domestic enterprises against the risk of awareness of information not sprout, such as the sudden power to do the work of testing is also very puzzled, but it is a system to ensure that this enterprise until now, the information system is stillsafe operation.
Third, the authority should be established to improve the business application, allocation and monitoring system.
After the implementation of information systems should be particularly careful on the license, including the basic information in the product, customer, supplier information, product structure information, price information and other rights must be assigned to do work, and, in the document flow process audit authority documents, review the options, should also be reasonable authority, or it will cause leakage of corporate information, information systems, while providing safety and security permissions, but must be reasonable business people in the planning and licensing permissions system, can play an appropriate roleOtherwise, no system function, or not set in vain.
As the old saying goes, blessing in disguise, a blessing in disguise, the weather in the south of the snow, making the strengthening of national disaster prevention mechanisms, related aspects of disaster recovery capacity to grow.Chinese enterprises face the disaster caused by thinking and discussion, I believe it allows enterprises to take preventive measures.
Effective defense of backup data security
Beijing Petroleum Machinery Factory Guo Biao, head of IT / text
Backup is an effective way of protecting data security, servers, enterprise data carrier, a reasonable set up the server is the first step in protecting data security.Beijing Petroleum Machinery Factory (hereinafter referred to as Northern Rock) of the ERP server settings using three-tier architecture (3-Tier), that is, in the traditional workstation (Client) and the database host (DataBase Server) set up between the application server (Application Server).In addition to the application server installation and configuration outside the office building is also adjacent to a storage server.
Northern Rock Yifei adopted ERP system produces a variety of business data stored in the database host, to ensure the security of system data, according to the actual situation of Northern Rock, the use of existing resources, rational planning, developed a simple and practical backup solution.
1, the local backup SQL database
SQLserver automatically back up the database itself has the function of time, so the system administrator can set the database maintenance plan, perform a full day, 2:00 back, the key will be easy to fly ERP database backup to local disk, chose the early morning of 2:00 other users log in order to avoid the use of database application interference.
2, compressed database backup files automatically
Northern Rock's ERP on-line since 2003, has implemented nearly five years, every SQL Server will automatically do a comprehensive backup of business data continues to increase with the current size of the backup file generated each day has reached more than 5G,continued growth of data, causing the disk to the data server a lot of pressure.To minimize the space occupied, taking into account the SQL Server database backup file compression features can be high, the system administrator using a simple programming language, a small program, combined with the operating system of the "Task Scheduler" feature, regular calls file compression software,the database backup files (bak) compression, file compression under normal circumstances can reach more than 90%, which effectively reduce the server disk space occupied.
3, the compression automatically sent to the remote server backup
In the selection of the data server, Northern Rock has been taken into account security hardware disk, disk arrays using RAID5 architecture, to a certain extent, because the disk can reduce the risk of hardware damage, but down by the server operating system, RAID disk failure,File deletion and other abnormalities, which cause the disk to the risk of data loss still exists.For insurance purposes, the system administrator at the remote storage server, set up a special account and access the shared folder backup data ERP, database programs by modifying the automatic compression to increase into the new features, automatic login storage server for authentication, andestablish a network connection sharing, and then the compressed backup file to the storage server.
4, and enterprise instant messaging systems for effective integration, such as disk storage space or the backup fails, send instant messages to inform the system administrator to ensure data backup normally.
After the completion of the above basic data backup process can be automated, offsite data storage server and the server automatically generates a daily time compressed backup file.As in the data backup process may still be some exceptions, the administrator can not always pay attention to the backup of the state, therefore, in order to ensure data backup to normal, the system administrator has prepared a number of system monitoring program and itsNorthern Rock's instant messaging system available to integrate the monitoring of certain state, such as: server disk space monitoring, testing whether to generate the daily backup files.Plan with the task of operating system functions, regular monitoring procedures to run automatically, if unusual, real-time communication system through the mass alarm information to the system administrator.Immediately after the administrator receives a message addressed, truly trouble.
The above configuration is simple and practical backup solution, as long as the application and have some SQLsever simple programming language can be realized, and the backup program once set, without too much human intervention, system administrators can get space 5G alarm message, checkBefore the backup files are valid, and effective to burn the disc as a backup data file, and clean up disk space, leaving only the past three days of backups.
So far, this set of ERP data backup data protection in the Northern Rock plays an important role.