1, OA principles of selection
In recent years, OA software management software in one of China's most dazzling star. However, the diversity and 0A OA manufacturers brands varies, and there is a fact recognized by the industry. For many end users, the selection may be a problem.
The following principles can serve as a management system for choosing a business structure OA fundamental basis for technology or products. In the selection process, according to some of the following as a filter through multi-level comparison, the combined effect can be obtained more satisfactory results.
1, based on mainstream technology
Whether the product candidates based on mainstream technology is the most important basis for a judge. Enterprise OA Management System has been developed in many technical fields of certain criteria, such as standard telephone switching network (PSTN), packet switched data network standards (X.25). While other areas there is no uniform standard, but often there is a de facto industry standard. If the candidate technology to meet these standards, then the structure of the enterprise management system for OA are likely to receive technical support, and its better scalability.
2, consistent with the overall enterprise information technology strategy
Enterprises to improve efficiency and meet the management needs, has been developed or established IT policies, or have developed the relevant information system. In this case, select technology products, we need to consider the future of the enterprise management system for OA overall compliance with corporate technology strategy. In general, business to support different platforms, different application systems to support more than just a platform to pay more.
3, consistent with the direction of future technology
As the enterprise technology developed rapidly, standards may be lagging behind the technological upgrading, and this will lead to product selection can be based on non-standard. At this time, need to consider whether the candidate technology product development direction of future technologies.
4, meet the open, scalable requirements
Openness will of Yao Qiu, OA management system not only means that enterprises can independently in hardware, operating system, system development and construction in 能够 more technical support, easy to upgrade, 而且 open system architecture can and Information Resource Integration Enterprise Yiyou .
Product scalability is good, it means that once the business needs change, the system can be expanded as soon as possible, the original investment be effectively protected, thus the overall benefits of good input and output.
5, and the current application has good compatibility
Compatible with existing enterprise applications that OA management system can effectively use of existing information resources, save investment, the information value.
6, with a successful example
In general, the quality of product or technology may be more widespread. Therefore, the selection process of technology products, the products should be inspected as much as possible in the related field of application effect, by examining the candidate technology products, market share, the existence of successful cases for the evaluation of advanced products provide important reference.
2, OA and software selection of the nature of the problem merits assessment
OA software users in the selection, they must face all sorts of confusion. The biggest confusion than many OA product looks similar, but the actual price is vastly different. To the OA in the numerous companies which selected a more desirable, indeed, such as needle in a haystack general. Has advertised its market share first, there is the first own brand identity, there is the OA self-declared number one brand of ... ... In short, the first title of all kinds constantly before our eyes, ears appear, then confusion audition, and eventually lost in the so-called "first" among the fog.
In fact, careful analysis of the user all the confusion often comes down to the following three issues.
OA software is the cheaper the better?
OA software is more expensive better?
OA software is functional and the more complete the better?
Here we analyze three issues gradually.
OA software before the point of whether it is the cheaper the better. First, we should have a knowledge, that is not good goods cheaper, and better goods are not cheap. The value of products and product prices are linked to the market mainstream products or competitive products, will never be the cheapest products on the market. The lowest priced products on the market are often the least competitive products to the price advantage to attract the user's eye. However, there is no quality assurance of products you dare use it? No quality assurance of products, even if it is a cheaper, it can protect its usefulness? No practical value of the product, then it is also a cheap additional input not only into input output worth it?
In fact, the second question is often a kind of overkill idea. The exclusion of low-priced products, he decided that the price of more expensive products better. In reality, the high price of the product does not mean high quality of their products, not the same as a powerful product. For example, when a can of cola sales 1.8 yuan, while not a can of 2.50 when the promotion, we will be able to identify 2.50 compared with 1.80 yuan cola coke please? Of course not. Therefore, we should be concerned about the price at the same time, more attention to the nature and function of products. Can not say that the original bargain prices, we believe that people of a price increase on its quality has been a qualitative leap, perhaps it is the same product, just switch to another package, just wear a vest to cover the name of a trickster's expensive.
Besides the third, users struggle to repeated several times after the ups and downs, and finally the price of the product is no longer cold, and started to concentrate attention OA software. However, not all software features the more the better? Of course not, Why?
First, the software features and more, does not mean that meet their needs more practical function. If the function is more often more than just idle useless, flashy features, more functionality is useless for users, worthless. Is the most beautiful in form, more than pay up.
Second, the software features more than the whole, is bound to use the personnel operating the system level and demanding proficiency. Which usually feature more OA software design are complex, ease of use is not high. User training, implementation and maintenance of the need to high costs, failed to bring significant benefits.
Third, the function of all of the other side, is in practice among the various functions are more general, handling the details of the product is not fully taken into account. Than those pragmatic, refinement of OA software examined in a thorough, but the price is N times that of similar products.
So how can an objective and comprehensive assessment of OA products? The author believes that the following six aspects from OA to assess the merits of the software.
1 Purpose
Can be divided into two levels, the business purpose of the OA software, one on an OA software can achieve the purpose of the software on the OA. Specific software implementation of the OA, OA is the practical function of the software can meet the needs of the enterprises themselves. Only targeted repeatedly OA software on accurate and detailed analysis, the type can be selected OA. Picked the right product through the software with features to do the door to find things to achieve before it can take a good first step in enterprise information.
2, product stability and maturity
Software stability and maturity, is a measure of an important indicator of good and bad software, but also reflect the strength of the gap between OA software vendors as an example. If a vendor is set up near the OA software vendors, its software would not have OA with high stability and maturity. Because the software stability and maturity of the product is the user feedback and continuous improvement of the enterprises themselves, after a gradual process, and this is a long process. Conversely, if there is no certain time and background accumulation of the enterprise sector, it alone make their own products with high stability and maturity, it is undoubtedly a disingenuous lie.
3, the software vendor's service
Software is made to do service, especially in the OA management thought that contains software, the service is top priority. Software service firms, not only real feedback from service if the views of the Commissioner for knowledgeable, it reflects the understanding of software vendors on the depth of OA. Also on OA software product updates, upgrades and maintenance issues, spy software vendors to solve specific problems out of the timeliness and response capability, and then determine whether the software maker professional.
4, OA software, like how the engine
OA software engine specifically refers to software technology architecture, is like a car's engine as the software can directly determine the width and depth expansion. In contrast, using php + mysql structures of OA software system has almost become an outdated technology, or a kind of behind the engine. If in the case of smooth sailing, though on the surface and java + sql build the system almost. However, "distance tests a horse, time will tell" in the long run the former simply not comparable.
Of course, there are not that look glamorous connotation of compromise-based OA product, which is like 2-year-old body, 80-year-old heart, you want to achieve beyond that java + sql's simply not possible. Even exhausted also keep up with other people's beats, very difficult and is the best interpretation.
5, the software's ease of use
Software ease of use, simply, is the objective assessment of OA software user fluent level of effort. If the user can easily Proficiency OA system, then explain the higher use of the software, otherwise use less.
OA involving the use of the software because the staff are rather broad, not confined to financial software as a small number of staff within the enterprise. If the software's ease of use OA poor, it is necessary to conduct collective training on a large number of users. And this training is undoubtedly the relatively high cost, including time costs, financial costs, labor costs, hardware costs, etc., each day of delay time, the cost of consumption are very high. Therefore, further assessment of pros and cons of OA software, the software's ease of use is also very important item.
OA software features a whole continues strong, and their specific installation and operation is more simple and fool of. For the OA itself, its highest state than the specific operation "zero Manual." That is to achieve "WYSIWYG want it, see" format, without deliberate help guide the user can directly get started.
6, the product cost
On software products, features, stability, maturity, service, technical architecture and ease of use and comprehensive comparisons of different software vendors can test on a concrete difference in the cost objective reflect the software product in its class an objective ranking.
Third, companies should not enter the OA selection of six errors
With the rapid development of enterprise information process, OA rapid spread of software, media, and vendors are trumpeted, concepts, ideas, product after another. Many domestic enterprises to implement the OA project, related products are also overwhelmed, but in between the election and was elected general has many "asymmetric", which runs counter to the difficult to "win-win." So companies how to correctly understand OA? In the selection, what are the OA misunderstand?
A misunderstanding that the OA is the administrative office, that is, send and receive text.
Just appeared in the OA, the Government and public institutions is indeed the main users of OA, OA has not yet into the enterprise. So people think that the management of OA and can not solve the process of care and control of business operations in the role of key business processes, there is no effective support to help employees to their daily office. But along with the gradual development of OA, enterprise applications become wide object OA, OA is no longer stay in the traditional system of sending and receiving text or administrative office systems, OA undergone a qualitative change. OA as an office system, it is necessary to integrate different departments and positions, who will be their personal office system vitality. For management, the Office for approval (refer not only to document, more processes and business process management approval), and employee input data summary reports for the different permissions that their office systems. For other departments, in addition to their daily administrative office support, but also need their daily business processes of approval (such as the procurement process, contract approval, travel, loans, funding approval), which coordinated the operation and information resources to building suitable for modern business operations and applications of the cooperative office OA products.
Misunderstanding 2: OA only documents that the approval and management.
OA is currently on the market many non-relational databases, mainly based on lotus platform, which is a closed platform, the document database, there are many congenital defects in the technology commonly used to send and receive text early government currently bidding for government information are also basically the transition to the j2ee platform architecture. Lotus in a foreign country is applied to the mail server. OA is not just a matter of fact and management of the approval document, the key is a business management software business management ultimately must be used with associated financial place to maximize play. For example: the application of business in the OA, few companies abandoned claims, loans, payments and other approval processes. Because of reimbursement and the manual way to achieve a fundamental change. Manually approve the link has to be hand-signed approval to gradually go to the next link. The benefits of electronic claims process is to manage and finance functions of the distinction, as the approval level is mainly concerned with the transaction you allow occurrence of the number allowed. The finance function is to judge the credentials of the transaction occurred (invoice) is true or false, is not more than financial reimbursement standards. Therefore, electronic processes that are taking electronic documents and evidence, the certificate can only financial audits, management of electronic documents through the fill in the data as the basis for rapid approval of approval, without the approval of the certificate, it can support the leadership of the remote claims processing, Of course, electronic approval process need to be technically able to provide a convenient basis for reimbursement and approval leading judge, so that staff can quickly resolve complex financial expense reimbursement process difficult issues, many enterprises through the process of the first applications to promote the company's entire financial reimbursement process application.
Misunderstanding 3: that the OA is very simple, is a part of ERP, subordinate to other systems.
OA's management thought and completely different ERP, ERP mainly focus on materials, logistics, capital management, based on result-oriented. OA and ERP development ideas and management thinking is completely different, OA focus on people and process management, through the management of personnel to manage specific services, which may change every day, so OA emphasizes flexibility and collaboration. Because of the synergy between business people is the need to standardize the process. Therefore, OA is the core of the core human resources (human resources mainly for permissions and security system control), blood flow to the heart of the work platform, built on the platform and then the application of other functional modules, while OA of the involved much broader than the scope of ERP, the application of the various departments involved, so OA need portal, different users different permissions to enter the system to see all information relevant to their work, without permission could not see the information. As a management employee portal is a summary of the work normally generate statistical reports for management information to provide decision support, and all information is aggregated to the approval of the management portal. At the same time management can also monitor and check the macro data to micro data. Therefore, the development trend of OA is now a collaborative management platform, as control of internal resources and external information exchange platform and ERP constitute the cornerstone of enterprise information.
Mistakes 4, that the ultimate goal of OA is the manual to electronic.
OA as a collaborative management software, should take some of the advanced management and design software for curing to enhance value for business management, or for electronic and electronic management of the enterprises do not have much value. Manual to electronic OA only the first step, the management, the enterprises need for costly OA is human, material and financial resources to realize the key is the introduction of software tools to manage this change is to adapt to external competition and enterprise development. Therefore, the core of OA on several aspects of business management:
First: to enhance enterprise work efficiency at the same time, focusing on enhancement of executive power
Manual processing speed and efficiency can not keep up with the times, more importantly, leaders can not effectively monitor the daily work of staff. Approval of the process stalled in that link do not know, that department, because there. Many management system is established, in the end whether the staff concerned, the Executive has not, do not spend much time and effective feedback, there is no way to improve and upgrade, it is difficult to create effective implementation of the management of the decree.
Second: OA's ultimate objective is to ultimately to corporate strategy development and management services
OA is people thinking the whole management of the core to control the process of business operations for the purpose of managing people to achieve through standard operations across the enterprise. So it is different from the material as the core to ERP, to fund the core financial, to logistics as the core of Invoicing. The core features of business software are results-oriented, meticulous management based on the relative lack of control over the process. The OA, further said that cooperative OA, faced with organizational behavior, to emphasize that the overall operation of the enterprise resource. So OA with these business software complement each other. So the ultimate goal of OA is it? Eventually OA as a different department, business office employees of different positions of the platform daily, daily office staff permission to automatically aggregate the data according to the relevant authority's management to generate statistical reports to the company's management provide decision support. If the employee can not be settling for the office of data management needs of the statements, we believe that human-centered software OA can not be effective to control the management process.
Third: standardizing the management to avoid man-made factors:
Manual processing by human factors, so many business management systems and laws can not be effectively implemented, many Chinese companies beginning to take shape on the proposed law. So software is the best legal means of implementation. Just for information for the enterprise, pre-need a transition period for the buffer, but eventually need to standardize the company's management is, of course, norms need to allow for appropriate adjustment. Therefore, enterprises need to precipitate after the process will eventually be cured down. Therefore, the key business processes is through the sort, to optimize the precipitation eventually find a management rule. Of course, the ever-standard enterprise system is the need to support early stage OA some of the human factor, through continuous norms, ultimately to find the law for the management of enterprises. So stressed OA process requires both a strong self-judgment, but also very flexible to adapt to business process and organizational change. Because the employees are busy working every day, can not expect staff to remember a lot of management systems for human judgments, the staff presented a more realistic process, the system automatically fill in the contents of the staff to automatically determine the associated leadership approval in order to regulate the overall management process.
Fourth: departments, staff and staff in the communication and sharing of information
In the hand of the times, between departments can not be sufficient information sharing and transfer, thus resulting in a lot of repetitive work. Same time, enterprises need a lot of things cross-departmental operations, staff and staff in the collaborative work of the urgent need for a platform to support. The OA is very high tool, using this platform will be regional, organization, department staff closely linked.
Fifth: the knowledge of the precipitation and to retain traces of
For any business, there will be staff turnover, new employees will come. The loss of employees for enterprises, equivalent to the loss of resources, especially for business-critical staff positions. Enterprises need a platform to record the employee's core work and his grasp of the company's core resources to facilitate the rapid transfer of staff and follow-up follow-up to avoid business losses. At the same time training for new employees into a proper post of employees, companies need to spend a great price, if the same position through the OA system to employees of the traces of the work and experience sharing for new employees, which will greatly shorten the training of new staff time, and save the company's training costs.
Sixth: To strengthen the assessment of the employee's behavior:
Many companies have stayed on the staff of the assessment rate on the impression, that is not conducive to retaining good people. Through the OA system, employees can be generated by the daily work of some of the results as a basis for assessing the dynamic performance of the staff appraisal. To fully mobilize the enthusiasm of staff to enable enterprises to rapidly accumulate in the rapid development of the talents needed.
Therefore, OA is not a paperless software, but a management tool through which to implement the enterprise management system implementation, dissemination of corporate culture, through the process of specification, knowledge of precipitation, staff coordination and collaboration to promote business between human and harmonious development of the organization.
Misunderstanding 5: OA implementation that is simple, but the information sector to do.
OA as management software, the final application to the enterprise, software is a tool used by man critical, enterprise applications, business leaders depth depends on the degree of attention and the supporting management systems and supplier of service assurance capabilities, neither of dispensable. Only through the information department or a particular sector to promote, will eventually lead to the failure of the company's application. At the same time there must be a supplier of rich experience in the implementation of applications to help enterprises to promote the implementation of the project implementation progress and avoid risk. Therefore, the choice of suppliers is not just for products. Of course, there is no light there is rapid reaction capacity to solve the problem of capacity is not allowed. Therefore, in selecting suppliers, the proposed choice of profession has been localized in OA of the many success stories of well-known manufacturers.
Misunderstanding 6: that the OA effect immediately see that the OA can be achieved overnight.
OA is a systematic project, which requires comprehensive planning, step by step to implement the key is the business need the most urgent, most important, effective demand for the fastest first extract out the basis of this application gradually deepened, and then expand the demand for new . At present, many enterprises have a great selection of OA is limited to meet the current needs that can, in fact, the depth and breadth of OA can be deep, wide, many enterprises do not understand because of OA of the plan, resulting in OA than in the application After a period of time bottleneck. Pre-need plans for the proposed enterprise, then in accordance with the actual needs of enterprises to deepen in the next few years based on the application of depth, step by step implementation of the required functions.
Enterprise information is a must to enterprise development, promotion and implementation of the OA, the fundamental purpose is to help companies not only to establish a complete set of information management systems, more importantly, through the advanced management ideas and methods to achieve management improvement, business improvement, promotion of enterprise system and culture, the harmonious development between man and organization. This determines the enterprises in the OA or OA of the selection process must be based on actual need of enterprises to change the previous way of thinking and viewpoints, from the OA truly enterprise information played an important role in the process of starting, starting from the corporate strategy, selection OA system business needs.