SMEs are an important national economic and social development of force in innovation and industrial development has an irreplaceable important Zuoyong, therefore, improve SME information is the national information development Zhanlue an important part, is to improve SME Jing Zheng important force.
Now, however, the traditional small and medium enterprises, complex, heterogeneous information environment Querang CIO felt very difficult, difficult. Today, many SMEs have been launched more than three software systems, such as OA, ERP, CRM, HR, BI and financial software, but the software data format, database types, operating systems, applications and so not the same location distributed independent of each other, and even some small and medium enterprises under the same system of financial, office, sales, production systems are also independent.
The key problem is that these systems become more heterogeneous applications and data islands, difficult to share data and resources, not each other between data backup, data integrity and availability of poor corporate decision-makers can not focus on this to all the key data, difficult to control a variety of timely and accurate and valid data, thus greatly improving the business operating costs, reduced the corporate market, rapid response forces, but also greatly reduce the competitiveness of SMEs. Old IT systems and even some SMEs "injustice" to produce self-contradictory, outdated erroneous data to enable enterprises to the wrong place at the wrong time to make the wrong decision, and harming no light.
So the face of increasingly complex IT systems for SMEs on how large and complex to effectively co-ordinated management science? How old and new systems in different periods to be integrated, simplified management and operational processes, eliminate data islands, isolated islands of information and reduce the overall IT system has costs and improve business service levels, maximize efficiency, and create excellent flexibility to adapt to future business changes, every small and medium enterprises must address the important and urgent subject.
First of all, the most commonly used by small and medium enterprises OA, ERP, and the use of two software systems integration for the topic, start a discussion, focusing on the IT system compatibility, integration of ideas, direction.
OA, ERP software as the two current SME management, ERP related to logistics, production, finance and other corporate data processing and analysis, OA system is used for paperless office is the company's work and knowledge management platform 审批.
ERP application in the enterprise include distribution, manufacturing, finance three parts, involves purchasing management, warehouse management, stock control, production planning, distribution plan, shop floor control, quality management, payroll administration, human resources, and nearly 10 modules ; enterprise management, office systems also require a concerted OA, OA mainly related to document management, conference management, records management, personnel management, customer information management, e-mail, electronic bulletin board and forum systems, modules, for business documents, files, data, assets, supplies management is also essential. Therefore, OA can not replace ERP, ERP can not be replaced by the same token OA.
However, now the "knowledge management" as the core of the growing popularity of the new intelligent management system, OA, ERP, CRM, etc. to introduce the system gradually, while many SMEs have to face such a major fact: Most of these systems self-righteousness, their own way often form isolated islands of information, integration effect can not be formed to help businesses more efficient management decisions, the industry has been trying to explore: OA system and the ERP system is the existence of interface, integration issues, both how to make the integration of synergistic and mutually for that user unit to save resources for maximum effectiveness?
For example, more than a large group affiliated companies, a vast territory and distribution complex, its biggest hope is that a large ERP system can function with OA, without another buy OA; while a SMEs, ERP huge investment, long construction period, it hopes to buy a good OA system, OA system also has some ERP functionality to meet the basic time and attendance, payroll accounting, data analysis, statistics, aggregate functions, without having to buy ERP. At least, on the ERP is also on the OA, OA corporate CEOs through a comprehensive inquiry system is as easy as reading EMAIL understanding of the ERP system, converting from aggregate data, declaration, right? Rather than fragmented separate each other, can not call.
Furthermore, in a the same time launched the OA, ERP system for SMEs, the integration of the relevant loan reimbursement, it hope can be achieved first through the OA system, the payment approval process, then the amount of written approval of the AP module ERP to form the relevant invoice data, and then make payment operations; Again the attendance information, businesses hope to achieve through the OA staff leave application approval process, approval after the passage of time and attendance information is written directly to the HR module of ERP attendance statistics salary calculation; also as the performance appraisal of the integration, enterprises also hope that through the OA system for staff appraisal documents for approval, approval to write the results in the human resources ERP performance evaluation module for detailed personal information.
Similarly, the integration of a variety of products to achieve integration, greater functionality is also given to products of various software development is an important direction. In Europe and the United States, ERP management has continued to expand the scope of the trend, embracing all its business enterprises, business office operations, business synergies between the business and so on. This, OA is also integrated into ERP systems, enterprise managers in the office to complete the whole business into its management within the enterprise to achieve most of the work and the related overall management of internal and external environment.
It is reported that "ERP + OA" integrated approach raises, including Microsoft, IBM, SAP and many other international software giants CIO's attention and promotion.
Therefore, the integration of SMEs in several commonly used management software OA, ERP, CRM, HR, etc., so that the operation of the common goal of integration software has become a general trend that the company's management system integrated collaborative management platform will step forward, through a similar " portal technology, "tightly integrated business system integration, unified interface makes the system, process unification, unified account, data unified, OA, ERP and other systems in a variety of information, data management through an integrated portal in a strong support system in the unfolded to provide decision support, knowledge mining, business intelligence and other integrated services.