I. Introduction
In order to better help businesses efficiently the existing Domino mail and OA applications from the Internet expanded to the widespread use of mobile terminals, so that in a mobile state staff or customers anytime, anywhere via mobile phone short messages to maintain and strong The Domino mail and OA seamless system to meet the Domino user demand for mobile office, Guangzhou Jinpeng Group Co., Ltd. recently launched the "Supplementary Notes SMS Office."
Jinpeng introduced "Supplementary Notes SMS Office System" for the Domino user's cross-industry solutions for mobile OA, the program expanded use of IBM Lotus messaging server-Domino Everyplace SMS Server, integrated Jinpeng developed KC-NP NOTES partner with Wireless Short Message Access features cats and KC-SMM SMS mobile data business systems background Notes for Domino users from a wired to wireless end to end solution.
Second, demand analysis
For office use Domino Nots business or industry, the information is generally relatively high level, have established the basic corporate Intranet network system, however, because the old Office is basically Domino Notes is based on the scope of the desktop computer, can not achieving mobile office, this would inevitably following these situations:
Office staff contacts with colleagues or clients, often because the other party does not need many seats call, time-consuming and a waste of telephone charges.
Leading out, a number of important documents or programs can not be submitted to the upper levels, and can only hold at the same time the daily employee leave, can not normally go out for approval.
When it held a work meeting or other group activities, notification, notify the person to individually call each other's cell phone, to convey the same information repeated, resulting in inefficient offices.
Out employees could not access the internal office systems, resulting in a number of established enterprise management process is not working (such as work, work reports, process management, etc.).
Employees are not seats, calendar items and can not be held up-do to remind the important work arrangements.
Out staff can not send and receive mail, miss important customer information or business information of cooperation.
Out engineers forgot to technical indicators, impact of engineering and maintenance work.
Customer information marketers need to go out, but I do not know how to get.
Guangzhou Jinpeng Group Co., Ltd. is the above problems, wireless network technologies and mobile data communications technology, introduction of the "short message system supporting Notes of office" to help business users to the existing Domino mail and office applications from the desktop extended to handheld terminal, so that in a mobile state staff or customers from the constraints of time and place convenient freely through handheld devices continue to maintain and powerful Domino Notes System seamlessly. Provides businesses with "anytime, anywhere" mobile office functions, to further improve resource utilization, improve efficiency, optimize the office means to promote the enterprise management systems, working methods and procedures and advanced office automation systems to adapt to the advanced class management level.
Third, the program outlined
"Supplementary Notes office short message system" is introduced by Guangzhou Jinpeng Group Co., Ltd., for the Domino user's cross-industry solutions for mobile OA, the program expanded use of IBM Lotus messaging server-Domino Everyplace SMS Server, integrated development of the KC-Jinpeng NP NOTES partner, a wireless short message access KC-SMM Background Notes messaging and mobile data cat business systems, for the Domino users from a wired to wireless end to end solution.
"SMS-office" is the use of short message communication means, the Domino mail system and OA system function and application extended to employees and customers mobile phones, provide users with internal e-mail, calendar, address book, workflow management (approval) and other office functions of the system to support short message to inform and improve the efficiency of collaboration between departments and ensure that management and staff to facilitate timely access to information, improving overall efficiency, the end user to meet the mobile office Domino demand
4, network communications platform planning
4.1 Application Structure
Companies generally use the Domino Notes have the perfect enterprise local area network, we will implement the mobile office information system will be based on the enterprise local area network as a network platform, but it should be first-class mobile information systems also need high-performance mobile data communications network equipment, mobile data communications network as a platform, through the use of short message, and wireless LAN support advanced mobile communications equipment, so that the real enterprise management and employees at any time, any place using any means of access to business office processes and business data.
Guangzhou Jinpeng Group Co., Ltd. is mainly engaged in a communication system research and development, design, manufacture and installation of large industrial group, with the complete Enterprise Informatization Based on the mobile data communications equipment products, so we will choose the company of Guangzhou Jinpeng advanced KC-SMM SMS with the KC-NP Notes cat as a companion text access platforms, both for message cat wireless access can also be achieved through the Notes partner with cable access SMPP Short Message Center. Domino Notes application platform able to seamlessly connect to the Domino Notes of office flow and data security, reliable and timely delivery to various mobile terminals up. The application is structured as follows:
4.2 Network Structure
Figure 2 describes the "Supplementary Notes office short message system" network structure, we intend to maturity based on the enterprise LAN through the integrated application server and its components DOMINO, SMS transmission module (KC-SMM SMS cat), KC- NP Notes Notes partner as well as desktop and handheld devices constitute a comprehensive corporate office system network. Employees and enterprises both in and outside the enterprise by way of access to enterprise SMS Office. Office virtually anywhere, anytime - to move up and office automation.
KC-NP Notes partner
Figure 2 KC-NP Notes partner Guangzhou Jinpeng Group Co., Ltd. specifically for Notes Domino users to achieve better development of SMS functions and messages in Chinese codec protocol conversion products.
DESMS as Domino Notes SMS access middleware to support mobile users (serial + data line) wireless and wired access through SMPP protocol message center. Mobile access is difficult in the stability and capacity to meet customer needs. The domestic wireline access services to provide SMS operator SMS protocol is mainly open to China Mobile and China Unicom SGIP CMPP protocol agreement to provide the SMPP protocol such DESMS have its limitations, can not guarantee that all SMS centers and domestic mutual Even exchange. Meanwhile DESMS not currently support the Chinese two-way SMS transceiver.
To solve the above problems, Guangzhou Jinpeng Group Co., Ltd. developed KC-NP Notes partner with IBM DESMS in achieving seamless data connectivity products based on the up DESMS does not support the lack of Chinese short message and realized the Notes client and the application send and receive short messages in English and Chinese features. In addition, KC-NP as a short message access platform, it also provides more flexible and can be configured to access the short message mode, KC-NP offers including mobile phone serial, KC-SMM SMS cat wireless access and SMPP, CMPP, SGIP, CMID messaging protocols and other wireline access, Implementation and China Mobile, China Unicom's all kinds of SMS center, SMS gateway, a valid connection.
KC-NP Notes partner with the functions:
(1). In English and Chinese short message sending function
Automatic Identification from Domino / Notes server to send the short message request to convert the contents of the specified format, sent via SMS to send equipment; the same time according to Domino / Notes server's request to return a short message status report.
(2). Send a short message filtering
System allows the system administrator to meet certain conditions to send a short message filtering:
a) Content Filtering: What are the contents of the short message can not be sent;
b) No filtering: Which destination address can not send a short message.
(3). Short message routing function (only in the way GSM Modem access available)
System allows the system administrator to meet certain conditions on the short message routing designated specific form:
a) Content Routing: What are the contents of the short message routing need to specify a particular way;
b) No route: a short message which destination address to specify a specific routing.
Content Routing determine routing priority higher than the number of judgments.
(4). Send a short message history query, statistical functions
You can send a short message for the historical information stored in document form, and provide access to statistical information shows the interface for these queries and statistics.
(5). System error message history query
System alarm or error information can be stored in the form of the document; the same time, provide access to statistical information shows the interface for these queries and statistics.
(6). Chinese short message reception
Receiving a short message from the contents of drives, the message format and sent to the Domino / Notes server, and through Domino / Notes server mailbox or forwarded to the Notes to the Notes application.
(7). Operation Trace Display
a) provide detailed information processing system to track display, users can choose what information needs by category display;
b) real-time display of the number of short messages, short message sending failed and other information.
(8). System operation status reporting
a) alarm reporting system: The system can set, in the event of certain alarm, send alarm SMS or Notes e-mail report to the system administrator;
b) regular reporting system: The system can set, each over a period of time, short message sending system, run reports or Notes e-mail to the system administrator;
c) system state queries: Notes email system administrators can query the current way of running Notes partner.
(9). Application Extension
Flexible and open system framework, to facilitate the increase in function and application development;
a) can be added based on user demand application software packages, billing and other functions to achieve short message service;
b) can be modified according to the needs of the user-driven interface, in order to achieve Notes information to other applications (device) interface conversion.
KC-SMM SMS cat
Figure 2 KC-SMM SMS cat Guangzhou Jinpeng Group Co., Ltd. is a new wireless messaging gateway device. Within the corporate network can move information through the public network transmission to the phone
Direct access through the wired enterprise mobile network operators, as operators for direct access to the equipment and traffic, etc., in combination with the application process and the complexity of factors such as access mode, the SMEs in general do not too applicable. Serial port access through mobile phones the way in stability, flexibility and capacity, can not meet the general business needs. This Jinpeng launched with wireless access capabilities of KC-SMM SMS cat, KC-SMM is a hub the size of short message gateway for wireless devices, enterprises can only use the device immediately have their own wireless text messaging center to carry out a variety of messaging applications, it means using wireless messaging, eliminating the cable company to connect all the trouble message center, no wiring, no need for plug and play, it provides a rich API interface functions, and enterprises can According to their own needs for capacity allocation, the maximum you can configure the transceiver module 8 can simultaneously connect to multiple operators. Small and medium enterprises to develop SMS applications, the best access method.
KC-SMM SMS feature of the cat:
(1). Powerful wireless messaging capabilities
KC-SMM SMS cat control system is based on the core 32-bit Motorola MC68360 microprocessor development, a single piece of equipment up to 8-way messaging integrated communication and messaging capabilities can easily be extended to 720 per hour per hour, 5760, through cascading multiple devices, the system message handling capacity of up to 20,000 per hour or more. 8 only the way of external communication device and one Ethernet interface serial interface, the user interface, without adding extensions can be easily and connect their own computer systems.
(2). Comprehensive short message send and receive functions
As a result of client / server mode and multi-module design, KC-SMM SMS cat level system functions to a new height with the specified route, optimizing routing, multi-application access, Short Message, the message cache and to facilitate maintenance and management function. The system provides various types of secondary development of the application package, you can bind multiple applications, SMS applications on the industry to provide the most comprehensive support.
(3). Multi-user coverage
Multi-module integrated approach to KC-SMM SMS cat can support China Mobile, China Unicom's multiple SIM cards, users can easily set up with multiple operators in different wireless messaging center. Great user coverage. Content Routing determine priority higher than the number of routing judge.
(4). To facilitate the maintenance and management functions
Cat KC-SMM SMS device configuration with a simple interface to the device's MAC address, IP address, subnet mask, configured to suit different customers within the network structure; by device server operation and maintenance interface, real-time monitoring equipment, the work of the state.
5, the main function and application
Jinpeng "short message system supporting Notes of office," the main function and application include:
5.1 Mobile e-mail and SMS alerts
Unable to go out to staff in time to receive e-mail, often miss the leadership and colleagues of the importance of work notice, or missed opportunities for cooperation from our customers. Jinpeng "short message supplementary Notes Office system" so that employees can go through the phone, using SMS easy, timely e-mail function using Notes e-mail anywhere, anytime.
SMS message arrival notification
When new mail arrives, the staff Domino mail messaging system, the employees received the phone sync SMS messages, including sender, subject, body parts and the time of receipt.
SMS e-mail e-mail reply
Staff can go short message to other employees or clients to send e-mail, such as:
Sent to the leadership of the organization of work to promptly answer;
Collaboration with co-workers sent the request for proposals in a timely manner;
Notice sent to colleagues informed in a timely manner to confirm;
The importance of customer e-mail sent rapid response;
-Do items and calendar reminder to the phone;
Workflow SMS alerts.
Using Notes-do items for the calendar and set the alarm of the alarm system, Notes users can key in the calendar of meetings, appointments, anniversaries, and to-do tips and event reminder to your mobile phone. Staff if not in seats that can also be timely to remind the calendar-do items and to avoid the influence of other matters important work.
Customize the way text message alerts and e-mail filtering
Way for SMS alerts, employees can e-mail interface in the Notes to enable or turn off the feature itself, but also can be set or adjust the spam filtering is set to allow mobile phones to receive only the most urgent SMS message arrives.
For some important processes, Notes users can make full use of e-mail filter is set, the workflow notification to your mobile phone in order to grasp the progress of work or collaboration request.
5.2 Mobile Process for approval
For some companies, corporate leaders and management staff on the go, a number of important documents or programs can not be submitted to the upper levels, and can only be set aside, while the daily staff leave, can not normally go out for approval. Jinpeng "Supplementary Notes office short message system" can help you move the process to achieve approval, regardless of where staff and leadership, can easily complete the approval process.
System Properties
1. Based on the company original DOMINO office systems, into the short message mobile communications technology, the system extends to the mobile phone;
2. The system can process approvals Notes, SMS multiple implementations.
System function
1. Can be Notes client or mobile phone short message submitted by leave, travel, training, sent a car, contracts, financial and other process applications for approval;
2. Notes on the approval of people can use mobile phone short message, or the completion of approval;
3. The system automatically calculates the approval of people and the approval process;
4. Approval process to comply fully with the provisions of the company's current management;
5. If people do not promptly approved approval of the system will send text messages for approval notice;
6. Can the company's personnel attendance, financial, comprehensive plan, database administration and other departments to achieve seamless.
5.3 personal agenda, business and Knowledge Management
Company employees often encounter out the following things, engineers forgot to specifications, not afraid of asking question is unclear, can not do it live? Customer information marketers need to go out, but I do not know how to get?
By Jinpeng "Notes office system supporting short message," Notes employees can customize their own personal schedule, work and personal knowledge base (such as customer information, technical data, etc.), staff going inquiry by way of short message data .
5.4 Companies (sector) information multicast message
Staff sent out notification to work, collaboration, information requests or other short
Wishes to send greetings to customers, or electronic business card
Send text messages to mobile phones and send e-mail exactly the same way, simply fill in the recipient's office each other's phone number @ domain name, such as: 1390xxxxxxx @ sms. And once the information can be sent to multiple phones simultaneously and Email address, such as: 1390xxxxxxx @ sms, 1330xxxxxxx @ sms, huanghui@abc.com, chenmin@def.com .... In addition, using the address book can be more convenient to send a short message, a copy by mail (Sent Items) can easily view and manage short message is sent situation.
5.5 Short Message command query (Help)
To facilitate the business users to use SMS command, the system increased the short message command query. Short Message command query into two ways:
1. Order Enquiries: H
a) system SMS command of all keywords and description returned to the inquirer.
2. Command Format Query: H Query Keyword】 【Order
The system will command the corresponding keyword query command format returned to the inquirer.
6, the main characteristics and advantages
Jinpeng "short message system supporting Notes of office," the main characteristics and advantages include:
Jinpeng "short message supplementary Notes Office" with the expansion of the short message server, Domino Everyplace SMS Server, is designed for IBM Lotus Donimo collaboration server provides wireless technology products, so products can be full convergence with the original Lotus, and Lotus products of technology continue and application advantages.
Support multiple types of short message access mode
By integrating the company's KC-SMM Jinpeng SMS cat and KC-NP Notes partner, can support a variety of short messages in English and Chinese device driver. And provides three basic ways to send text messages, mobile phones, SMS cat, wireline access methods:
Mobile mode: sending device as a phone, with simple, convenient and low cost, for a small range of short message access applications;
SMS cat way: The company develops KC-SMM SMS sending equipment products as a cat, with large capacity, maintain the development of low cost, ease of centralized management features for enterprise applications access the short message;
Wire: a standard SMPP, CMPP, SGIP interface protocol with SMS Center / SMS gateway directly connected.
Supports two-way short messaging Chinese
Jinpeng "short message system supporting Notes office" support the Chinese two-way short message communication, namely: Domino mail system both individual users to send Chinese SMS to the phone, you can receive from the Chinese mobile phone short message, in order to achieve practical and comprehensive mobile office applications.
Notes in the original smooth extension office system
Jinpeng "short message supplementary Notes Office" using IBM's middleware product, in its developed the "Mobile Data Service System" is the original Notes smooth extension office system, which in the original office system provided according to user needs new features for mobile workers wireless applications, the effective use of existing resources, based on the user provides wireless value-added services.
7, the benefits of using the system
Jinpeng through the implementation of the "short message supplementary Notes office systems", Domino users benefit from the following aspects:
More timely and smooth communication
Compared to telephone, fax, e-mail and other means of communication, short message communication as a Domino user and equipment beyond the time limit of modern office communication tool.
"Supplementary Notes SMS office" between staff and the staff, employees and customers, and OA systems and staff to establish mobile information communication channel so that more timely and smooth communication. For example, the process of employees on the go, you can get a job at any time by phone the information needed without having to worry about missing work and colleagues in the leadership of the importance of notice, or missed opportunities for cooperation from our customers.
Further improve office efficiency
Office staff can work necessary to send a message quickly, without waiting for each other while online, the need for a collective time of notification, not to the other side of the phone calls one by one, repeat the same information to convey. This quick and easy means of communication and will work to further improve office efficiency.
Effective office communication cost savings
When the office staff needs to go out to employees or clients to contact, if the other side of the phone call and talk to each other, calling and called party have to pay the higher the bill, especially when the other is held by foreign mobile phone or other mobile phones are roaming state, the caller or the called party also need to pay long distance or roaming 话费. The use of short message communication, will effectively save the cost of office communications. Fees are as follows:
Cost of communication cost / unit
Landline phone calls 0.22 +0.40 0.62 yuan / minute
Landline phone call roaming +0.70 0.22 +0.60 1.52 yuan / minute
Landline phone calls 0.70 +0.40 1.10 yuan field / min
Mobile phone call 0.40 +0.40 0.80 yuan / minute
Mobile phone to mobile phone roaming +0.70 0.40 +0.60 1.70 yuan / minute
Mobile phone calls abroad +0.40 0.40 +0.70 1.50 yuan / minute
0.10 per SMS / Article
Means of communication, combined with office applications, the full protection of the original investment
Using the company's KC-SMM Jinpeng SMS cat, KC-NP Notes integration partner IBM, to the middle DESMS Domino mail system and with the combination of OA systems, and extend Lotus products, technology and application advantages, not only the effective use of existing resources, and Domino users to the full protection of the original investment.
8, system configuration requirements
8.1 hardware environment
Network:
Companies have adopted internal short-range broadband local area network, export to 10M-bandwidth.
External use of Internet, broadband access via ADSL Internet access.
Domino Application Server / SMS expansion server DESMS / Jinpeng Mobile Data Service System Notes)
Pentium IV recommended above, more than 256M memory, 60G hard disk library above.
KC-SMM SMS cat server
KC-NP partner SMS servers
Celeron III 800 recommended above, 128M memory or more hard drives over 20G.
KC-SMM SMS Transceiver
KC-SMM SMS cats (1-8 months with a cell phone transmission module).
8.2 Software configuration environment
KC-SMM SMS cat server
KC-SMM configuration package
KC-SMM application package
KC-SMM Development Kit (C + + / Delphi / Java Library)
Domino server-side extension
MS windows2000 Enterprise Edition + Service Pack (customers have)
Lotus Domino R5 or R6 (the user has)
Domino Everyplace SMS Server
KC-NP Notes messaging partner
Jinpeng Mobile Data Service System Notes
Domino client (the user has)
MS windows2000
IE 5.x or above
Lotus Domino Administrator R5 or R6 (System Administrator)
Lotus Domino Designer (application developers)