Software giant Microsoft has messed up things when, in the last week, Microsoft's "Windows Genuine Advantage (WGA)", Microsoft will be many users of genuine Windows software errors into the identification of pirated software, so many consumers injustice .
Evening of the second week, Microsoft's "Windows Genuine Advantage program," senior product manager Alex (Alex Kochis) wrote in a blog, is a human error led to the wrong place, Alex, said the new software was accidentally loaded to run the WGA servers, causing the server can not function properly, so the reasonable application of legitimate software users can not be handled correctly.
Microsoft is taking some measures to ensure that similar incidents will not happen again. As to improve its monitoring system so that as soon as possible to find problems, increased monitoring, to prevent the server from accidental changes.
Market research company Directions on Microsoft analyst Michael Cherry said that although the explanation Alex fairly reasonable, but the accident caused the trouble no avail completely resolved, which makes many can not verify genuine Windows software users upset .
Alex also wrote in the blog of Microsoft's server program in a setting that if WGA server crashes, all with automatically validated, but because of the accident and did not crash the server, it can not be implemented the program. Michael Cherry doubt, he said: "Given this configuration, Microsoft, and solve problems in the diagnosis of why not shut down the server, so that legitimate users can be successfully validated?"
The issue has been continued from last Friday evening to the last Saturday afternoon, during which a number of legitimate users can not verify the result, they can not use, including Windows Aero, Windows ReadyBoost, Windows Defender and Windows Update in some of the features. The user's screen also appeared this message: "You use the Windows software is not genuine."
Since its inception in 2005, "Windows Genuine Advantage" has been criticized by people. The system is designed to help Microsoft Windows XP and Vista crack down on pirated software, but some users find it very annoying, addition, WGA has to "spy software" in the name of being prosecuted, accused Microsoft of using WGA was illegal to collect user information.