Since the workflow as a hot topic in recent years, many information systems have been applied, but the use of the results unsatisfactory.Analysis of an article on it with no reason, this article will be classified directly to customer needs analysis, the next one will be the analysis of these categories, to find out where the real needs of customers.
From the demand perspective, the process can be described as ubiquitous, casual look at a few flow charts below.
Since the process is everywhere, so it is easy from the needs of the natural process of building IT systems appear.A wide range of needs from the process of speaking, can be divided according to the following categories.
Categories
Description
Real-time
Operational complexity
Human intervention
Interface Requirements
Real-time process
Is used in real-time monitoring of industrial processes like production systems, such as production line control, SCADA systems, etc.
Very high.
Whether the response in the design of the task is completed within the main measure of such processes
Low.
Business generally is fixed, low frequency changes
Less.
Highest degree of automation, very little human intervention node
The main software interfaces with the industrial class to complete most of the business logic.Small class and business class and management system interface, mainly to complete the definition, analysis, monitoring and management functions
Business Process
Is the unit used in business processes within the system, such as equipment management systems, production management systems, electricity and other MIS
General.
Such a timely response to business needs
High.
A unit there is often the most complex business systems in their business, and business processes is the embodiment of all kinds of complex operations.Although such complex business processes, but the rules are highly
More.
Most nodes require human interaction.Because the rules of the strong intervention in human interaction, fewer accidents
Very complex.Not only with the industrial class, business application interfaces, but also with the management system to maintain good communication skills
Management process
Refers to the complete manual in a series of management services, such as OA, HR, etc.
Minimum.
Little or no real-time requirements
Higher.
Although the cumbersome management processes, but in terms of business logic should be simple compared to many business processes, because most of the logic by human effort, the process itself can not determine
Most.
Management process requires human participation in all nodes, compared with previous two processes, the rule of the worst accidents of artificial intervention, we need outside the rules with a strong capacity
Relatively simple.Mainly the interaction with the management-type applications, a small business class applications need access to data