Report on the Administration of SMS
I. Introduction
At present, information technology, e-government has become the focus of the work at all levels of government. *** Premier pointed out that the active use of modern technology, especially advanced information technology, expedite the process of management information, is to adapt to economic and social development of the urgent need for information, all levels of government, various departments have to carry out administrative Information Management as a major event. As the leading IT companies, Lenovo has always been to better serve the government as their major information technology development. Not long ago, Lenovo involved in the State Economic and Trade Office of Information Engineering, in support of the Government Information on the journey they took a big step forward.
1). Assisted the Government Information Office, to simplify the work, standardization, and practical: the leadership office of information systems can help lead the rapid completion of documents, supervision, supervision and review of conference activities and other matters, work instructions, but also help lead a reasonable management time and easily arranged various appointments, meeting arrangements, commissioned work, fast queries sector business conditions. The document management system is implemented send and receive text management, supervision, management, records management, they report to management, document management letters and management, with Word, Excel and other common office software seamlessly, is consistent with routine office practices. In project management, government agencies, a large number of projects each year, to contract management as the main line, from the project's preliminary research, project planning, tracking contract to conduct compliance and enforcement, to achieve the report's statistical analysis of the business.
2). Provide safe, timely, accurate and comprehensive information services: this mainly through internal information sharing and information dissemination need to implement business systems. Because different levels of information technology, different business systems can have different user privileges. Using the SMS platform publishing tool, enabling release of information to different users.
3). Rational authority: rational management authority is the core of government agencies. Different government agencies need to adopt different ownership authorized personnel. Such as internal office staff, local membership organizations, the public, are required to different licensing. As a result of strict licensing mechanism, so the government structure of the main line of the License and the flow of information authorization policy closely to put in place a variety of authorized but not offside.
4). Embedded in a tightly integrated information security, confidentiality mechanisms: for the safe operation of the entire business system provide effective guarantees, the Chief SMS management platform, including network security, security, encryption, password management, and a series of security measures.
5). With government business characteristics, the average user simply can always view and handle the daily-do office. Using this system, the government's administrative efficiency is greatly increased. Business module, combined with various sections, to achieve information sharing within the system, full use of resources. Leading users to quickly and easily publish their own system through the release of the system you want information published. The whole system and user management is relatively simple, safe sex is relatively high, not only makes it more convenient and caused by operational simplicity and the robustness, a person can do a few people doing live Yi Qian, solve human resource issues; changed the manual process, many work only through the network can be easy. And the use of Internet for coverage, realize the public policy of electronic publishing, electronic filing and processing as well as with relevant government departments to link the e-government system, an electronic, virtual government communities.
1. Investigate the causes of
SP Market Research survey, the overall industry perspective, the government sector there have been overheating, and education of competition more intense, because from 2003 to 2004, the traditional industrial markets, finance, telecommunications demand reduction, and the Government Information deepening project, which resulted in the government sector competition. Judging from the education sector, at present, general education is the education industry, the main market, accounting for more than 80%, the program provider is contested. However, the Government and the education industry is a low-profit market, solution providers in the industry need more long-term and focused operational. Since 2003, telecom operators in the financial sector began to increase investment, market some turn, this gives the program provider for the development of a certain power. SP this year's survey shows that programs with government, education, and manufacturing of the preferred, which will lead to the most promising industry is highly competitive. Worth noting that tobacco food, real estate, postal and other industries who wish to enter at least implies that competition in these sectors with relative ease. Sometimes, to avoid the main battlefield, and open up new positions, there will be "vista" feeling.
Survey Highlights:
* Technical problems
* Platform frequency
* Platforms effects
• Increase the use of platform groups
* Platform fees
The survey was launched mainly because the platform to further address issues related to technology and the expansion of the company's related business and maintain relationships with various units and post-cooperation.
2. After and Methods
The survey includes home visits, Internet survey, telephone interviews with four ways.
Home visits conducted in Hefei City, visited a total of 28 questionnaires, of which 20 questionnaires;
Network survey, mainly through the network media is Sina, Sohu, Anhui enterprise network, SP forums;
Telephone interviews are mainly home visits are not the government, 16 questionnaires, of which 12 valid questionnaires.
3. Time and place
Survey: 2005 5 26 - May 31, 2005
Survey Location: Hefei major government agencies
4. Object and scope
Survey has been installed mainly administrative SMS platform relevant government units;
Scope of the survey is platform technical issues arise, the user platform, frequency of use, platform using effects, and the reasons for not always using the platform, and related charges such as whether to accept.
Survey investigation time SMS Leader Remarks
May 26
The survey was mainly composed of the text planner (Xu Jian) and marketers (I light).
Second, survey
According to the time of the survey week, the problems mainly in technology, not perfection, is not enough support for the government, office and other periodic large, leading to platform using the frequency is not high, mainly due to focus on the following points:
1. Users not pay enough attention to the platform
Previous survey, the units lack the degree of concern on the platform, mainly because they bring convenience and efficiency of the platform is not enough knowledge; the same time the Government has not made it clear the relevant government agencies need to use the government platform, it also makes platform has been installed units of the platform's emphasis on the greatly reduced.
2. User platform cycle length
So far, the government-government platform to use the main purpose is to send notices of meetings, usually held only in the meeting before considering large-scale mass text messages.
In addition, certain periodic conferences, such as quarterly meetings, usually every quarter or a quarter of a year before a notice of meeting requirements.
3. Technology is not perfect
(1) limit the number of characters: the SMS platform has been frequently used government units (cities Overseas Chinese Affairs Office) reflects the number of words the main problem is too little text (47 words), limiting the content of messages sent and clumsy to use, they want to Chief SMS text message words on the platform to achieve the standard (70 words).
(2) stability of the system: the unit for the platform has been used often reflect the relatively poor stability of the system, there is mainly:
1). Send the message that sent successfully, but a long time not received, the system shows: the data is submitted to the server
2). Random SMS platform can not access, or very slow
3). Personal Address Book contacts name can not exceed 10 words, more than can not use, and does not suggest
4). Telephone voice service, the timing is not accurate, there will be a bigger error.
5). After the user to enter, there is not clear the unit activation page, such as: IP: http://218.106.82.68/hfly; User Name: Admin; password: 1111.
6) request response function
Third, analyze and summarize
E-government in our country is multi-sectoral joint examination and approval status, making e-government process is very complex, so impossible to achieve complete online. Very often, the public face of government agencies set up a maze and labyrinth work processes. But now, companies see a ray of hope at least that sector division, stand-alone e-government development will completely change, expected within the next two years, government departments in a unified standard of e-government solutions will be of great growth in demand.
New economy one of the most important feature is a dynamic team management model. Currently, in many industries or organizations which are there so some of the team, its members will come from different departments, different companies, different agencies, and a member of any of them are likely to play different roles, and participated in many team work, this team is called dynamic team. Dynamic team to propose the concept of e-government building on the current inter-organizational collaborative management, loose collaborative management, collaborative management of the higher variable flow requirements of collaborative applications of information technology in China, the tide of selling and this is not unrelated to the . And how to apply technology to solve the collaborative e-government construction in China, the difficulties encountered, became the government and the vendors placed in front of the issue, while it also means new business opportunities.
From the survey as a whole, has been installed and regularly use the platform to the user to reflect the effect of using the basic platform to meet the requirement, but also to the need to solve the problem or focus on how to solve the technical problems to further improve the platform.
Another issue is how to maintain old customers and the late development of new stable expansion of the sending group.
1. Technical Perfection
Technical issues directly related to the platform, user simplicity and frequency of use, a good platform is a convenient platform for the management and operation simple. Based on user feedback that the basic function of government platform to user requirements, but with a need to improve the technology of sound, technical issues focus on the stability and content of the message to the standard number of words (70 words).
2. Increased emphasis
To more good use of text messaging platform to develop the Government the following business market, you need to continue to use the platform of the government agencies to mobilize the enthusiasm and further increase its emphasis on the platform, which we need not of publicity and no micro-Zuodao not customer service.
According to survey, the government generally pay enough attention to government platform, how to better focus efforts to increase government departments, which need our business people to do good combination of information closer cooperation with each other, common to use to government departments government platform to bring truly effective.
(1) through the relevant government agencies or verbal notice to the relevant file using the unit response and increased emphasis.
(2) combined with regular return visits and customer service platform for the exchange of use of units not of the establishment of a system of customer service process, so that the user questions to be resolved immediately, so that the increased use of user confidence, thereby enhancing the users importance attached to the platform.
3. Late Planning
Survey, the majority of SP providers to specialize in, deep plowing a field as a future direction, but there are a considerable number of SP as a business to diversify the direction of development. SP Select business specializing in the development of relatively large, diversified solution provider to choose a relatively small scale. No matter the size of the program provider, almost every company has a clear direction for software solutions development, the most popular types of software are office automation software, network / system security software, business intelligence software, these types of software, Internet a cross.
From the development perspective, in 2004 to its own SP business development goals set is not high, view of the market a little better than last year. SP survey found that some small parties to the SP has a special area to show strong growth potential, but also to find its future development.
Chief SMS platform through the medium of the middle unit of the company and the government to establish a long-term relationship of trust and cooperation, so as to develop enterprise messaging market, the company do next solid foundation.
Do the Chief SMS platform, virtually the network also use the following groups of enterprise units, this can shorten the cycle of contact with the enterprises to achieve cost savings for the company when the effect of semi-successful times.