Market demand

Global e-Government in Mainland China ranks the first row of Korea 67



According to foreign media reports, most recently by the U.S. Brookings Institution (Brookings Institution) published the "2008 World e-Government appraisal" in South Korea following the 2006 and 2007, was again ranked first in the mainland of China in 198 countries region ranked 67th.

Storm Worm global computer worm attack


F-Secure, said security agencies, called "StormWorm" The worm is spread via e-mail world. It is said that the "Storm Worm" worm spread very fast.

BI market turns warm again


"China's business intelligence market ushered in early spring, the time is at turns warm again." By Beijing CCID Data Co., Ltd. and the Chinese Alliance for the Promotion of information BI Professional Committee of China hosted the second annual meeting of business intelligence applications, the industry says.

The highest level of CRM, can only customer satisfaction?



Recently, Chengdu people in the industry in the dissemination of a message: You have to have local real estate company, ready to break the "customer satisfaction" standard, establish a "happiness index livable."This message will undoubtedly shocked many real estate enterprises in Chengdu.Because they know that the company proposed this system will always work in the next competition.

SAP Global Technology Conference formally landed in China R & D


The world's largest enterprise management software and collaborative business solutions provider SAP announced, SAP global technology R & D Conference - SAP TechEd will officially visit China this year. SAP TechEd'07 Shanghai on November 6, 2007 -7 at the Shanghai International Convention Center, which will be held in China by SAP so far the largest class R & D Conference, SAP is now held in China The first Technology Conference of external charges! Ben conference primarily for SAP customers and partners, consultants and other Guanzhu SAP solutions and associated 应用 of Renshi.

Life Insurance Company Customer Relationship Management


With the rapid growth of channels, the insurance company needs access to broker / dealers and their reasons for call requests such information in order to better understand the sales support and service responsibilities and is consistent with the established service levels. Many company's latest channel - direct sales channel, the premiums and the number of employees so as to triple-digit percentage growth, forcing a forward-thinking life of these operators have to consider the adoption of this channel customer acquisition costs resulting from the corresponding

U.S. urges FTC investigating Google Microsoft's behavior online data collection



April 10 news, the three consumer rights organizations urged the U.S. Federal Trade Commission (FTC) survey of Google, Microsoft, Yahoo and other data in real-time ad auction and exchange of online data collection firm behavior. U.S. Public Interest Research Group (PIRG), Center for Digital Democracy (CDD) and the World Privacy Forum believes that the investigation requires FCC to address what they call the growing threat to consumer privacy.

Policy Toggle nerve executive asset management market ready


ERP in China has experienced vigorous promotion after 10 years, a more sophisticated management categories - asset management, are increasingly optimistic about the industry that most likely will become the new application management software industry, starting point.

China's ERP market, 4th quarter of 2006 reached 1.315 billion yuan size


Recently, Analysys International released the "4th quarter of 2006, the Chinese ERP market data monitoring", which shows that the Chinese ERP market, 4th quarter of 2006 reached 1.315 billion yuan overall size, ring Bizeng 36.67% sequentially, compared with last year year increase of 20.40%. The total market growth this quarter marked the one hand, the domestic market by the end of "impulse sales" performance, the other mainly by the local leader in performance caused by strong growth.

The key software project requirements


The most important software project needs to do is use case decomposition scenario, there is no use case is not the demand. These books to learn software engineering, software engineering, software project, but the most critical needs is to establish a reasonable use case scenarios, this, as if nothing about college textbooks, like China, Department of Computer Science teachers have not done all software projects, not the concept. The so-called demand for software projects, if not into a dead end pseudo code, is irrelevant in the art program, the programmer of this in addition to staring at a crash others.

Customer-oriented ability to topics for



As we all know, no customer not a sale, since ancient times, people do business, a talking relationship, the second about word of mouth. Relations is the business and the cooperation and interaction between stakeholders, mainly with suppliers, distributors, employees, government authorities, etc.. The reputation comes from internal, external evaluation of its own business development, mainly from the corporate image, brand value, product quality and price, on the contribution of public welfare undertakings. The former is the latter rely on, which is the basis of the former, while the role of customer orientation will be formed by interspersed among the two.

PR conflict with the media needs to maintain corporate image



According to Taiwan media reports, media reports of pressure often exclusive, this identity also interviewed between journalists and the existence of a mutual antagonistic relationship, in order to consolidate the source, science journalists need to think hard to maintain the relationship with the company, but With the rise of the paparazzi culture, media and vendor relations in recent years is facing an unprecedented crisis, listed companies are blocking messages from all channels, the attitude towards the media-friendly interaction to severe by the blockades, and even tumble. Although the company's common sense protection of commercial secrets, the media also has oversight responsibilities and to expose the message, both the balance and consensus between the need to rely on professional public relations department, but the recent incidents of foreign companies and Taiwan oolong's deteriorating relationship between plants and can be found that the majority of the company's public relations with the poor performance of corporate relations department, almost in name only, employers really need to re-examine the significance of PR.

The birthplace of the world's 10 largest Russian ranks first in malicious software



February 2 news, foreign media reports, according to security software developer PC Tools data, Russia has exceeded China as the birthplace of the world's largest malicious software.

ERP system selection process needs research will do three things



Today, more and more enterprises begin to realize that demand research enterprise in the ERP system selection and implementation of the ERP system must go through a process. Implementation of the system of open questions as the work can be that demand is the ERP system planning studies, the implementation of the most fundamental and most important work, good or bad research will directly affect the application of ERP system implementation Naizhi effect.

Liu Jiren on how to respect the interests of customers




"Beyond the technology, win the future" is to share with customers insist Neusoft IT technology integration and application of wisdom to realize IT technology application in the customer business model to create technology, application and innovation as one of the cultural concepts.

Coach customers first-ever global survey of high investment returns and high satisfaction



First global customer survey coaching, coach training for customers to create a stable return on investment, and personal and business target areas for customers to bring a positive change.

Yihai software for the world's fourth largest white goods manufacturer Haier Group build CRM system



Recently, Haier Group signed Yihai software success, the group set up Microsoft customer relationship management (CRM). This is once again Yihai software distribution business model to provide solutions.

Manufacturing Information Security Survey 2007 report released



Recently, 2007 China Information Security survey conducted in the manufacturing industry in China, manufacturing information portal (e-works) organized the "First Chinese manufacturing information management and security on the Council" on the official release.

Customer Contact Centre on


In the 21st century, based on telephone call centers can not meet customer service needs, particularly in the rapidly changing Internet world in particular. Use of telephone and workstation is basically a traditional call center into a customer contact center. The new call center is not strictly dependent on the type of phone and databases, but to make open contact and communication for a variety of means, those means include:

CRM Customer Management Software Free Storm (worth 880)



Odin is specialized in CRM software, software development, sales and service company, is early in the CRM development and marketing of the software companies. After years of CRM development and sales of more than three years of the country, is to form a product R & D sales, consulting services, information technology strategy consulting three CRM solutions for integrated service brand!

Domestic and international third party logistics market comparative analysis


Editor's note: Third-party logistics is an emerging industry in China, a shorter course of its development, only in the infancy stage. However, the community, whether academic, business or government, are all third-party logistics for the great concern, that concern gradually from the southeast coastal cities spread across the country, until now formed a "third party logistics heat . " In this article, we start the third party logistics services, compared to domestic and foreign enterprises on the difference between third party logistics needs, and analyze causes of the differences.

On the second development and customization (Ma Hongjiang)


More and more companies have recognized that in the international advanced management ideas under the guidance of the effective use of IT technology and information software systems (eg ERP, CRM, SCM, etc.), can optimize business processes, and improving the operation of the of efficiency, enterprise management and decision-making to provide accurate data to improve enterprise competitiveness in the market and achieve profitability goals. Information in the enterprise application there are many successful cases, however, regrettable that the failure of enterprise information application there is no shortage. Of course, there are many reasons for the failure, and some may be due to major changes in business strategy or management change obstruction, and some the immature technology, but more may be part of the system has been applied, but some of the specific needs of companies concerned but not in the system functioning smoothly. Why does this happen? And how to address them?

Survey: How many people watch the video with the iPod


November 21 International reports Nielsen Media Research survey, iPod users to use iPod to listen to music or podcasts take much more than watching movies or video content of the time.

Cloud computing raising the demand IT Talent



The number of IT jobs nationwide continuous rise in all areas of importance related to recruitment of "cloud computing" technology

Client-side detection of potentially dangerous Request.Form value



asp.net development, often encountered in "from the client to detect potentially dangerous Request.Form value" error message, many people have given solutions are: