Demand for ERP project management is the key to success of the project, because the ERP development today, features some of the public in various ERP vendors have no big difference, so the test of ERP is the demand for individuality.Implementation consultant to the greatest degree of realization of customer demand, the system does not increase the risk of the project can achieve success and customer recognition.
In the ERP project management, the needs of the project throughout the entire life cycle.ERP project approval from the beginning, the project manager needs is the heart of all the pain.Experience increases, changes in project environment, all the factors are likely to make employees ERP, the requirements continue to change.If you can not effectively deal with these requirements change, the project plans will adjust again and again, delays in delivery dates will follow, project members will be increasingly low morale, all of which will directly lead to ERP project objectives can not be achieved.All this determines the demand management project manager must have the skills.
First, not all at once to meet the new demands
Based needs of employees, do not satisfy all at once.That some people will not understand that all meet at once, not be better off, employees are not more satisfied?From the short time for this right, but in the long run, not necessarily very accurate.
In fact, here we meet the psychological advantage of people.Let's assume that what is assumed to ERP implementation of a total of a year's time, staff presented ten demands, you need 8 of them fully realized in the first month, while the other two demand dragged to the end of the year,You only then need to achieve the remaining two.The middle of the 10 months that the project manager will be very sad day, the enthusiasm of the staff will be affected by a severe blow, and even will lose confidence in you.
In fact, it is best to average about, press this demand in order of importance about ten, the key comes first.Most of the new requirements, even if they could immediately implement, nor with the delivery of a staff.It should mean a bit and let people feel there is hope every month, there is hope.
In fact, the reason people like to watch soap operas are very understanding.20 sets of TV series such as the one you saw today, 19 sets, are very worried about tomorrow, I feel there is more to do.In the implementation of the project will achieve this goal, the staff of the ERP projects have a care.
Second, the new demand can not change the system of the main flow
Staff to make any demands, can not change the system main processes.The main flow of the system as a tree with the tree, a place you want to move the tree, the tree is likely to result in death.
I have my colleagues to a time when enterprises, corporate financial accounting is relatively simple, put the accounts payable process is omitted, a single jump directly from the receipt ledger.The results, causing confusion in the date of payment.Finally, the advice of colleagues, business or on the accounts payable module, go first to meet the process, re-entry general ledger.
We are the most important purpose of ERP is the ERP system through the standard processes for business process reengineering, if we have changed the main flow, it might as well find a software company to company custom development, to the saving time, effort,save money.
Third, ERP implementation consultant can not just promise
The staff's needs, implementation of the consultant to consider carefully, not casually promises not kept the final, let staff down.The human mind with computer language, after all, there is a difference.
Such as office supplies control.Each company will have office supplies, the value of these items is not large, and a wide range, some suppliers have not yet fixed, and even the price can not be determined.Control of these things there are still difficulties than the control of production materials.According to the human mind is if you buy office supplies - Purchasing - storage - payment so simple, in fact, no one thought that simple.So, when staff to make this demand, the office supplies business consultants to investigate the amount of the monthly number of mining, the process is standardized.If the purchase amount of little or very little is usually to regulate, it recommends that companies do not consider this process into the ERP, or wait until Phase II.
Fourth, in order of priority needs to be
Demand for business process reengineering and research is completed, ERP implementation consultant will have a lot of the hands of the new requirements.At this time, the most taboo which is the easiest to implement to get the first one.But rather that the most important and influential, we must first achieve it, in order to achieve good short-term results.
Fifth, the risk needs to pay attention
To reduce the risk of secondary development of ERP should be carefully assessed the needs of all stakeholders to identify development risks, and project risk management.Some project personnel only focus on their own will find interesting or challenging needs, rather than as soon as possible to reduce project risks or energy into improving the functional aspects of the application.To ensure that the project as soon as possible to resolve or reduce the risk needs to be carefully chosen to ensure that each increase in demand will not increase the risk of the project known.To achieve the goal, you need to conduct a risk assessment project, and two levels of risk and the importance of balance.
VI requirements need to communicate
ERP project with other projects have a major difference is relatively large changes do.Therefore, we identify a need in the former, keep up the parties to fully communicate best to communicate directly, to avoid communication errors caused by the duplication of work.
Communication, the understanding of the needs of both sides to be consistent, not ambiguous.Author of this there is a bitter lesson.
At that time, I make the implementation of an enterprise.After the success of ERP implementation, I mainly IT director contact with them.Once, he sent me a demand, saying that according to "sales order change order" does not automatically modify the audit of the "production of documents."However, IT managers in time to convey, does not convey clear, the "no audit" removed, the result becomes a requirement under the "Sales Order Change Order" automatically modify the "production of documents."Finally, the sales order without notice to the production sector can also be altered, leading to the production of errors.
Later, they told me that question, I know something is wrong.I immediately rushed to the company, meeting with them to re-confirm the need.Their original intention was: According to the "Sales Order Change Order" automatically modify unaudited "production notes" on the production of documents has been reviewed does not automatically change, but to inform the production departments in the sales department to modify.
This case gave me a profound lesson, so the second requirement, we must "personally on the battlefield", and can not listen to "memorial."