Dealers problems:
Have terminals and channels are the lifeline of toy dealers, and manufacturers are also the same conditions for dialogue. As manufacturers and chain stores channel flat pressure reverse dual oppression, as a distributor, increasing the pressure of survival. This gives dealers how to better protect and control this part of the important resources raised the alarm.
From a managerial point of view:
Collection channels of information terminals is a critical first step
Through different channels of marketing strategies to improve end-loyalty
Establish a perfect system specification Channel team, the formation of a healthy and stable channel
Now faced with the problem:
Not have their own channel database
Sales, marketing, logistics sector fragmentation, can not provide a consistent and timely service agents
Agents of change leading to loss of business personnel
Business people and end the growing problem of corruption
Not the performance of operational staff assessment
Agents of the problems are not timely and effective feedback, the message is blocked in the clerk's department and
Channel for slow expansion
MrCRM solution
Not have their own channel database
MrCRM record not only the static customer data, the clients were classified management and sub-process management, as managers can always see all kinds of information agents.
Sales, logistics, service their own way, can not provide a consistent and timely service agents
To build customer database, the government departments in time to see the problems and the current agency to reflect the progress, and through reminders, calendar, email, etc. to provide services to customers.
Agents of change leading to loss of business personnel
Linked with the sales incentive system to ensure real and effective data recording, even if the personnel changes, the customer contact process, the service can also be arranged immediately continue to. Weakened the weak private client relationships, enabling customers to truly become the company's stable of resources.
Business people and end the growing problem of corruption
MrCRM system in the management of the sales process is very powerful, by setting all the workflow approval, complete extinction of black-box operations business personnel. On offer, contract, strict record of every contact situation there. Regulate the internal sales team, but also regulate the external sources, transparency is the real health of the stability.
Performance evaluation operational personnel can not
A good evaluation from the various operational staff to carry out, not only is the sales, Huan of factors including the following: Back to sections, new Kehukaifa Shuliang, Richanggongzuo situation, Lao customer Weihuqingkuang, such as sales success Lv. In MRCRM which can come from a comprehensive analysis of various working conditions clerk, distribution according to work, a reasonable incentive to improve the efficiency of the clerk while the establishment of effective incentives.
Agents of the problems are not timely and effective feedback, the message is blocked in the clerk's department and
MRCRM sharing feature allows customers who can access different functions into a unified customer information to facilitate tracking and service business. As a company leader can also contact the customer to see the progress of all salesmen, to prevent the flow of information only in the business sector.
Channel Development
Dealer channel is the fundamental survival, as a dealer, not only to consolidate the existing channels, but also the continuous development of new agents, expand the channels of the scale, further strengthening the conditions for dialogue with the manufacturers. MrCRM allows administrators very convenient to analyze the customer status, customer order history data, identification of core importance of detailed historical information agent. From the internal management perspective, the development of new standardized salesperson must understand the customer information and processes, but also greatly enhance the number of customer development.