Coremail: uphold the integrity of focusing on the customer



- Interview Coremail general supervision of the national sales Xiaohua

Respondents: Coremail general supervision of the national sales Xiaohua
Interviewer: King Jing of China's Software Network


Coremail general supervision of the national sales Xiaohua

Reporter: in 2009 by the economic crisis, most companies started to cut expenses, ask your company's business carried out in 2009 how?

Tube Xiaohua: 2009, in the national economic slowdown of the case, we still increased R & D investment, launched Coremail XT2.0, which made the overall sales growth of 50% completed the full yearsales forecast.This year, the internal, our internal sales force building a more perfect, we are the four areas of the country sales and technical staff with a more complete; Externally, we have made, including the United States in addition to, the Guangzhou Information Center and other customers, includingThe continued support from, has also opened up a lot of representative clients, such as China Resources Group, Shanxi Mobile, the State Council Information Office and other such well-known clients.At the same time, we work more closely with brokers, we developed together with the intermediaries, including mobile, government, universities and other industry groups of customers.

Reporter: Do you think 2010 will quickly pick up the software industry? A kind of growth trends?

Tube Xiaohua: According to statistics, in 2007, China's software industry scale accumulated revenue 583.43 billion yuan, up 21.5%, industry 5 years ago, the scale is 5.27 times the average annual growth of 39.4%.China's Ministry of Information Industry to develop the software industry, "Eleventh Five-Year" special plan that China's software industry sales in the domestic market will be 30% annual rate of growth in 2010 will exceed 1 trillion yuan."During" the software industry exports to about 28% of the rate of growth in 2010 will reach 12.5 billion U.S. dollars.So the industry will maintain an average growth of 30%, which we set the sales target this year is basically the same.

Reporter: Mail service product after another, you think Coremail product strengths?

Tube Xiaohua: advantages of our products for up to ten years we have been very intently in the development of our mailing products and focusing on the customer, so our products can and our 300 million end-users with the growth.Our core product Coremail mail system in each of the functions, but also hundreds of millions of active users have experienced the test of repeated use, can be said that the product functions, performance, stability and other aspects are outstanding.

The advantages of our service our service team stability, and we have been in the service adhere to "good faith" principle, we have many customers that have bought nearly 10 years coremail service, our customers administrator coremail feelings might likeOur staff coremail feelings as deep.We in the years of development, constantly optimize our service processes, and continuously enhance the maintainability of product development.

Reporter: 2010, your company will have new products? Or what will be a breakthrough product function?

Tube Xiaohua: This year we will release several new versions of products.The new version of our e-mail delivery system Coremail DS maintained a high delivery success rate, and further enhance the product's management capabilities, introduce a more comprehensive development interface, so that our customers and partners better product and programintegration.

This year, we want to release e-mail archiving product, using the most advanced storage technology, is met by high-speed search archived messages of the Yao Qiu, they can maximize savings in disc space, to help our customers save a Daliang for Goumai storage Yingjiankaizhi.

Our Coremail mail system will continue to introduce new features this year and the new module, the specific function is not convenient to disclose, we can continue to focus on our core Coremail or partners 163 E-mail product dynamic.

Reporter: 2010, in the markets and channels, how your company's development initiatives?

Tube Xiaohua: In the market, in 2010, we will increase the line marketing activities, to narrow the distance between us and our customers, so that the user closer to understanding coremail, in the channel, we will be moreattention and focus on relations and cooperation between the channels, we will channel resources into more training, so that more channels of officers to coremail, so that more channels can be independent technical staff to maintain coremail.